Internet Outages

West Jordan, Utah Internet Outage Today

Live West Jordan internet outage reports and how households here get online.

Weather data by Open-Meteo.com

Comments from West Jordan

  1. No comments yet.

No internet outage reports in West Jordan, Utah in the last 24 hours

Across Utah, 1 report came in over the same 24 hours. Salt Lake City, 11 miles away, has 1 report.

Internet access in West Jordan

Fiber reaches 79% of homes in West Jordan, well above the 55.9% national figure, so a single cable outage leaves most households with a wired backup option.

Share of West Jordan homes each provider can serve
  • Xfinity93.3%
  • Rise Broadband92.7%
  • T-Mobile Home Internet88.5%
  • CenturyLink / Quantum Fiber87.8%
  • Google Fiber69.9%
  • Verizon66.5%
  • AT&T64.1%

8 home internet providers reach at least 5% of the city's 40,856 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.

  • Broadband subscription: 96.1% of 36,722 households (Utah 93.4%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
  • Fiber to the home: available at 79% of 40,856 homes (US 55.9%). Gigabit plans: 95.3%. Cable: 92.6%.
  • Home internet providers filing coverage here: Xfinity (93% of homes), Rise Broadband (93% of homes), CenturyLink / Quantum Fiber (88% of homes), Google Fiber (70% of homes), AT&T (64% of homes). 5G home or mobile coverage: 100% of the city area. Source: FCC National Broadband Map, Dec 2025 data
  • Rank: highest of 4 Utah cities we track (lowest: Provo, 84.6%).
  • Cable, fiber or DSL: 85.2%. Cellular data only: 8.2% (US 11.5%). Satellite: 6.3%. Wired lines are more common here than nationally.
  • No internet subscription: 3.7%. No computer or smartphone: 1.1%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
  • Grid reliability, 2024: Rocky Mountain Power customers averaged 118 minutes without power. Source: EIA Form 861, 2024 reliability data
  • Salt Lake County storm record since 2015: 227 reports; power outages named in 16 episodes. Source: NOAA Storm Events Database
How West Jordan households get online
Broadband
  • West Jordan96.1%
  • Utah93.4%
  • US91%
Cable, fiber, DSL
  • West Jordan85.2%
  • Utah80.8%
  • US75.6%
Cellular only
  • West Jordan8.2%
  • Utah8.2%
  • US11.5%
No internet
  • West Jordan3.7%
  • Utah6.5%
  • US8.9%

Source: Census ACS 2020–2024.

Fiber, gigabit and 5G reach in West Jordan
Fiber to the home
  • West Jordan79%
  • Utah72.3%
  • US55.9%
Gigabit plans
  • West Jordan95.3%
  • Utah87.5%
  • US69.2%
Cable
  • West Jordan92.6%
  • Utah83.6%
  • US83.1%
5G (35/3 Mbps), by area
  • West Jordan100%
  • Utah38.5%
  • US39.4%

Source: FCC National Broadband Map, December 2025 data.

Broadband subscription, West Jordan and nearby cities
  • West Jordan, UT96.1%
  • Idaho Falls, ID92.6%
  • Orem, UT92.5%
  • Salt Lake City, UT91%
  • Provo, UT84.6%

West Jordan is 1st of 5 nearby cities on this measure. Source: Census ACS 2020–2024.

Nearby cities compared
CityWidest wired providerFiberGigabit plansNo internet subscription
West Jordan, UTXfinity (93%)79%95.3%3.7%
Salt Lake City, UTXfinity (98%)79.6%98.6%8.9%
Orem, UTXfinity (97%)91%98.9%7.5%
Provo, UTXfinity (95%)80%98.3%15.2%
Idaho Falls, IDFybercom LLC (100%)34.6%24.1%7.4%

Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.

Checked September 2026.

Internet providers in West Jordan

Share of West Jordan homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (93%), Rise Broadband (93%), T-Mobile Home Internet (88%), CenturyLink / Quantum Fiber (88%), and Google Fiber (70%). Check your own address on the FCC National Broadband Map. If the lights are out too, see West Jordan power outages.

Router checks: internet outage guide. Nationwide: US internet outages.

Who to check first in West Jordan

The providers with the widest reported coverage in West Jordan. Start with the one on your bill.

Xfinity in West Jordan

Reach: reports service to 93% of West Jordan homes. Network: Cable (with fiber in some areas), run by Comcast.

Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.

Support: 800-934-6489

CenturyLink / Quantum Fiber in West Jordan

Reach: reports service to 88% of West Jordan homes. Network: DSL and fiber (Quantum Fiber), run by Lumen.

Where to check: Sign in to the CenturyLink app or centurylink.com to check for a service outage at your address.

Google Fiber in West Jordan

Reach: reports service to 70% of West Jordan homes. Network: Fiber, run by Google Fiber.

Where to check: Check the Google Fiber app or your account page on fiber.google.com for service notices.

Backup internet options in West Jordan

Xfinity (93% of homes) and Rise Broadband (93%) each report service to more than half of West Jordan homes. At an address that can get both, they run on separate lines.

Home 5G and fixed-wireless plans from T-Mobile Home Internet (88%) and Verizon (66%) report coverage of West Jordan homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 100% for 5G.

About 8.2% of West Jordan households, roughly 3,000 homes, get online only through a cell plan. For them a mobile outage is an internet outage.

Power and weather behind internet outages in West Jordan

Rocky Mountain Power customers averaged 118 minutes without power in 2024, across 1.07 interruptions each, against 120 minutes for Utah as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See West Jordan power outages when both go out together.

Salt Lake County logged 227 storm reports since 2015, most often thunderstorm wind, hail, and flash flood. Reports peak in August. Power outages were named in 16 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.

Fiber reports reach 79% of West Jordan homes, cable 92.6% and copper lines 76.5%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.

West Jordan internet outage questions

Does a cell network outage take down home internet in West Jordan?

For the 8.2% of West Jordan households that rely only on a mobile data plan, yes. The 85.2% with cable, fiber or DSL are not affected.

What can I use for internet in West Jordan when my provider is down?

A phone hotspot: 4G LTE covers 100% of West Jordan by area and 5G 100%. Home 5G plans: T-Mobile Home Internet (88%) and Verizon (66%). Where both Xfinity and Rise Broadband are available, the second wired line is a backup.

Can a power outage take internet down in West Jordan?

Yes, a long power cut can. Rocky Mountain Power customers averaged 118 minutes without power in 2024. NOAA records name power outages in 16 storm episodes in Salt Lake County since 2015.

Is fiber or gigabit internet available in West Jordan?

Fiber is reported at 79% of West Jordan homes (US 55.9%, Utah 72.3%), and plans of 1 Gbps or faster at 95.3% (US 69.2%).

How many West Jordan households have no home internet?

About 1,400 of 36,722 households, or 3.7%, have no internet subscription of any kind, and another 8.2% rely only on a cell plan (Census ACS 2020–2024).

Which internet provider covers the most homes in West Jordan?

Xfinity, at 93% of homes in its FCC filing. Fiber reaches 79% of West Jordan homes and gigabit plans 95.3%.

ISP outage status for West Jordan

Recent internet reports in West Jordan

Internet reports in West Jordan, last 24h
0
Most recent internet report here
None on record
Internet reports across Utah, last 24h
1
City population
116,861

Other outage types in West Jordan

Internet Outages in cities near West Jordan

Report counts are user-submitted; other figures name their official source. How our data works