Provo, Utah Internet Outage Today
Live Provo internet outage reports and how households here get online.
Weather data by Open-Meteo.com
No internet outage reports in Provo, Utah in the last 24 hours
Internet access in Provo
About 1 in 7 Provo households has no internet subscription at all.
8 home internet providers reach at least 5% of the city's 39,620 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 84.6% of 34,022 households (Utah 93.4%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 80% of 39,620 homes (US 55.9%). Gigabit plans: 98.3%. Cable: 95.2%.
- Home internet providers filing coverage here: Xfinity (95% of homes), Google Fiber (78% of homes), CenturyLink / Quantum Fiber (77% of homes), AT&T (76% of homes), Rise Broadband (62% of homes). 5G home or mobile coverage: 82.4% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: lowest of 4 Utah cities we track (highest: West Jordan, 96.1%).
- Cable, fiber or DSL: 75.8%. Cellular data only: 7.6% (US 11.5%).
- No internet subscription: 15.2%. No computer or smartphone: 1.6%. One of the wider digital gaps among the cities on this site. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: Provo City Power customers averaged 35 minutes without power. Source: EIA Form 861, 2024 reliability data
- Utah County storm record since 2015: 118 reports; power outages named in 5 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Provo is 5th of 5 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Provo, UT | Xfinity (95%) | 80% | 98.3% | 15.2% |
| Orem, UT | Xfinity (97%) | 91% | 98.9% | 7.5% |
| West Jordan, UT | Xfinity (93%) | 79% | 95.3% | 3.7% |
| Salt Lake City, UT | Xfinity (98%) | 79.6% | 98.6% | 8.9% |
| Idaho Falls, ID | Fybercom LLC (100%) | 34.6% | 24.1% | 7.4% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Provo
Share of Provo homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (95%), T-Mobile Home Internet (83%), Google Fiber (78%), CenturyLink / Quantum Fiber (77%), and AT&T (76%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Provo power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Provo
The providers with the widest reported coverage in Provo. Start with the one on your bill.
Xfinity in Provo
Reach: reports service to 95% of Provo homes. Network: Cable (with fiber in some areas), run by Comcast.
Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.
Support: 800-934-6489
Google Fiber in Provo
Reach: reports service to 78% of Provo homes. Network: Fiber, run by Google Fiber.
Where to check: Check the Google Fiber app or your account page on fiber.google.com for service notices.
CenturyLink / Quantum Fiber in Provo
Reach: reports service to 77% of Provo homes. Network: DSL and fiber (Quantum Fiber), run by Lumen.
Where to check: Sign in to the CenturyLink app or centurylink.com to check for a service outage at your address.
Backup internet options in Provo
Xfinity (95% of homes) and Google Fiber (78%) each report service to more than half of Provo homes. At an address that can get both, they run on separate lines.
Home 5G and fixed-wireless plans from T-Mobile Home Internet (83%) and Verizon (59%) report coverage of Provo homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 82.4% for 5G.
About 7.6% of Provo households, roughly 2,600 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Fiber networks in Provo
Besides the statewide providers, Provo has fiber service that most cities do not:
- Google Fiber. Google Fiber took over Provo's former city-built fiber network, iProvo.
A fiber network runs on separate lines, so an outage on one provider in Provo does not mean the others are down.
Power and weather behind internet outages in Provo
Provo City Power customers averaged 35 minutes without power in 2024, across 0.47 interruptions each, against 120 minutes for Utah as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Provo power outages when both go out together.
Utah County logged 118 storm reports since 2015, most often thunderstorm wind, flash flood, and hail. Reports peak in August. Power outages were named in 5 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 80% of Provo homes, cable 95.2% and copper lines 76.7%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.
Provo internet outage questions
Does a cell network outage take down home internet in Provo?
For the 7.6% of Provo households that rely only on a mobile data plan, yes. The 75.8% with cable, fiber or DSL are not affected.
What can I use for internet in Provo when my provider is down?
A phone hotspot: 4G LTE covers 100% of Provo by area and 5G 82.4%. Home 5G plans: T-Mobile Home Internet (83%) and Verizon (59%). Where both Xfinity and Google Fiber are available, the second wired line is a backup.
Can a power outage take internet down in Provo?
Yes, a long power cut can. Provo City Power customers averaged 35 minutes without power in 2024. NOAA records name power outages in 5 storm episodes in Utah County since 2015.
Is fiber or gigabit internet available in Provo?
Fiber is reported at 80% of Provo homes (US 55.9%, Utah 72.3%), and plans of 1 Gbps or faster at 98.3% (US 69.2%).
How many Provo households have no home internet?
About 5,200 of 34,022 households, or 15.2%, have no internet subscription of any kind, and another 7.6% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Provo?
Xfinity, at 95% of homes in its FCC filing. Fiber reaches 80% of Provo homes and gigabit plans 98.3%.
ISP outage status for Provo
More outage pages for Provo and nearby
Other outage types in Provo
Internet Outages in cities near Provo
- Orem, UT 5 mi
- West Jordan, UT 30 mi
- West Valley City, UT 36 mi
- Salt Lake City, UT 38 mi
- Idaho Falls, ID 224 mi
- Laramie, WY 326 mi
Report counts are user-submitted; other figures name their official source. How our data works
Comments from Provo
Want to add a comment?