AT&T Outage Reports
Live outage reports from AT&T customers. Confirm on the official AT&T status page; we are not affiliated with AT&T.
About the AT&T network
Primary technology: AT&T Fiber (FTTH) and AT&T Internet (legacy copper/IPBB in some areas). Listed in 21 states in our provider table.
Official status: AT&T Outage Information
About AT&T Internet Outages
AT&T home internet is not one network. AT&T Fiber is an optical line to the home; if fiber is down, the cause is usually a cut, a failed ONT, or a central-office/OLT issue. Older AT&T Internet (IPBB/DSL-family) still uses copper in some neighborhoods and fails differently, distance, wet pairs, and cabinet power. Treat “AT&T outage” as fiber vs copper before you assume a nationwide AT&T collapse.
AT&T Fiber outages are often very local (a distribution fiber) while a backbone incident can hit many cities at once. We list both “AT&T” and “AT&T Fiber” rows from our provider table. Reporters choose AT&T or AT&T Fiber on the form, so each report is tied to the provider the person named.
How to Report a AT&T Outage
Use the myAT&T app on cellular data or AT&T’s outage page. Fiber customers should check the ONT lights (PON/LOS). Copper customers should check the gateway DSL/broadband light. AT&T support can run a line test remotely; have your account phone number or fiber ID ready.
Why AT&T Internet Goes Down
In AT&T service areas, connectivity still depends on fiber backhaul, local plant, power at cabinets, and your in-home gateway. Common causes:
A fiber cut or damaged coaxial plant can drop an entire node even when household power is on.
Wind, lightning, flooding, and ice take down aerial plant and knock out powered amplifiers.
DNS, CMTS/OLT, or backbone errors can look like “the internet is down” with no local cable cut.
Your lights can stay on while the neighborhood AT&T cabinet is dark.
The 5-Minute Check Before You Call AT&T
- Confirm the gateway WAN/online light, not only Wi-Fi.
- Unplug the gateway 30 seconds, then wait for it to resync.
- Test a laptop on Ethernet. If wired works, the outage is Wi-Fi.
- Ask a neighbor on the same ISP. Same failure points to plant, not one modem.
- Open AT&T Outage Information on cellular data.
Cities With AT&T Reports
Reports in the last 24 hours from people who chose this provider. Open a city page to add a report.
States Where We List AT&T
Open a state internet outages page for city lists, guides, and the report form. Other ISPs may also serve these states.
North Carolina
View internet outages and user reports for cities in North Carolina.
View Internet OutagesSouth Carolina
View internet outages and user reports for cities in South Carolina.
View Internet OutagesOther ISP Outage Pages
Same live-report method, different brand footprint.
Xfinity Outage
User reports from Xfinity customers.
View Xfinity Outage »Spectrum Outage
User reports from Spectrum customers.
View Spectrum Outage »Cox Outage
User reports from Cox customers.
View Cox Outage »Verizon Fios Outage
User reports from Verizon Fios customers.
View Verizon Fios Outage »Frequently Asked Questions
Is there a AT&T outage right now?
1 internet outage report in the last 24 hours These are user reports from people who named AT&T as their internet provider. They are not a confirmed AT&T outage. Below 20 reports we do not call it widespread.
How do I report a AT&T outage?
Use the myAT&T app on cellular data or AT&T’s outage page. Fiber customers should check the ONT lights (PON/LOS). Copper customers should check the gateway DSL/broadband light. AT&T support can run a line test remotely; have your account phone number or fiber ID ready.
Where can I check official AT&T status?
Use AT&T Outage Information on the AT&T website or app. TrackOutages is independent and is not AT&T.
How is the AT&T report count built?
When someone reports an internet outage they pick their provider. We count the reports from the last 24 hours where the person chose AT&T. Reports that picked another provider, or "Other / not sure", are not included. These are user reports, not a confirmation from AT&T.
This AT&T outage page is an independent snapshot of user internet reports. AT&T and related marks are trademarks of their owners. For restoration times, use AT&T Outage Information.