Water Service Outages

West Jordan, Utah Water Outage Today

Live West Jordan water outage reports, City of West Jordan Public Works’s emergency line and the system’s federal record.

Weather data by Open-Meteo.com

Comments from West Jordan

  1. No comments yet.

No water outage reports in West Jordan, Utah in the last 24 hours

Who supplies water in West Jordan?

Drinking water in West Jordan, Utah is supplied by City of West Jordan Public Works, which handles outages, main breaks and boil water notices for the city.

Public water systems in Utah are regulated by the Utah Division of Drinking Water.

To report no water or a main break, call City of West Jordan Public Works at 801-330-4528.

Who runs the water in West Jordan: system profile

Federal records name West Jordan City Water System as the public water system for West Jordan, with about 117,025 people on its mains. Customers know it as City of West Jordan Public Works; the name on your bill is the one to call.

West Jordan water system at a glance
ItemDetail
Water system in EPA recordsWest Jordan City Water System (UTAH18020)
Run byLocal government
People served117,025 through 30,738 service connections
Source of the waterPurchased surface water
Active facilities listed by EPA4 active wells, 3 treatment points, 16 storage tanks and reservoirs, 3 pump facilities
Connections to other systems1
State regulatorUtah Division of Drinking Water
Health-based violations since 20151
Highest lead result (90th percentile)4.1 ppb, action level 15 ppb

Source: EPA SDWIS (Safe Drinking Water Information System).

Where West Jordan's tap water comes from

West Jordan does not collect its own raw water. West Jordan City Water System buys surface water from Jordan Valley Wcd and distributes it through its own mains. After treatment the water is held in 16 storage tanks and reservoirs and pushed uphill by 3 pump facilities; that storage is the buffer that keeps taps running for a few hours after a pump or main fails.

Why this matters when the water stops. Because the water arrives from Jordan Valley Wcd, a break on that supplier's transmission main or a plant shutdown upstream can leave West Jordan without water even when the local pipes are sound. Watch the supplier's alerts as well as City of West Jordan Public Works.

What causes water outages and low pressure in West Jordan

Water outages are local, so the likely cause depends on weather, pipe age and the grid. For West Jordan, these stand out.

  • Freezing weather. West Jordan sees about 135 days a year with a low at or below 32°F, and 47 days at or below 20°F. The coldest morning in the 2015 through 2025 record came on January 1, 2016. The longest stretch with highs that never rose above freezing ran 12 days, ending January 2, 2016. Frost pushes into shallow service lines first. Mains follow when the ground heaves and thaws, which is why break counts climb a day or two after the temperature swings.
  • Long dry spells. The longest stretch without measurable rain since 2015 lasted 37 days, ending September 30, 2018. Dry soil shrinks and shifts around buried pipe, and breaks often cluster when the rain returns and the ground swells again.
  • Storm-driven power loss. Thunderstorm wind, hail and tornado reports in Salt Lake County number 205 since 2015. Pump stations and treatment plants that depend on Rocky Mountain Power run on the electric grid, so a storm that downs power lines can lower water pressure even when no pipe is damaged.
  • Younger pipe, different risks. Only 4.8% of occupied homes in West Jordan predate 1970 (US 35.5%), so more of the network is newer plastic or ductile iron. Breaks tend to come from construction damage, pressure surges and weather rather than age.
  • Flooding and heavy rain. NOAA logged 19 flood, flash flood and heavy rain reports in Salt Lake County from 2015 through 2026. High water can wash out the ground under buried pipe, flood pump stations and push treatment plants past their limits, which is why boil notices so often follow a flood.
  • Construction and third-party damage. A backhoe or boring crew that hits a main is among the most common reasons a single block goes dry without warning. Utilities handle those the same way as any break: isolate, repair, flush.

How weather strains the West Jordan water system

Main break season in West Jordan runs from late fall into early spring, with the coldest stretch around December through February.

West Jordan weather that stresses the water system, 2015–2025
MeasureValue
Days a year at or below 32°F134.7
Days a year at or below 20°F46.9
Days a year with a high at or below 32°F28.7
Days a year at or above 95°F8.6
Days a year at or above 100°F0
Days a year with an inch of rain or more0.3
Average annual precipitation20.2 in
Wettest year2019 (25.6 in)
Driest year2020 (11.6 in)
Coldest day in the recordJanuary 1, 2016
Hottest day in the recordAugust 2, 2020

Source: NASA POWER daily reanalysis (MERRA-2) for the city center, 2015–2025.

Freezing days by month in West Jordan (average per year)
Jan: 30.430.4JanFeb: 23.723.7FebMar: 19.319.3MarApr: 9.29.2AprMay: 1.21.2MayJun: 00JunJul: 00JulAug: 00AugSep: 00SepOct: 4.84.8OctNov: 17.917.9NovDec: 28.328.3Dec

Freezing days peak in January, averaging 30.4 a year. Source: NASA POWER reanalysis, 2015–2025.

Precipitation by year in West Jordan (inches)
2015: 22.922.920152016: 19.919.920162017: 21.621.620172018: 17.517.520182019: 25.625.620192020: 11.611.620202021: 21.321.320212022: 17.717.720222023: 22.122.120232024: 23.323.320242025: 18.518.52025

The wettest year was 2019 with 25.6 inches; the driest was 2020 with 11.6. Source: NASA POWER reanalysis, 2015–2025.

Because this is gridded reanalysis data, individual hot and cold days can read a few degrees off what the airport recorded. The day counts and yearly patterns are the useful part.

West Jordan boil water notices and EPA compliance record

EPA lists 1 health-based violation for West Jordan City Water System since 2015. It also lists 57 monitoring or reporting entries that are about paperwork rather than water quality, such as a missed sample or a late report.

Most recent health-based entries:

  • September 2015: Not correcting a significant deficiency on time under the Ground Water Rule It is marked resolved.
West Jordan City Water System EPA violations since 2015, by rule
Type of violationHealth-basedMonitoring and other
Chemical and radiological contaminants054
Ground water rule10
Coliform bacteria testing02
Public notice and annual reports01

Source: EPA SDWIS.

EPA violations by year, West Jordan City Water System
2015: 002015: 120152016: 27272016: 020162017: 552017: 020172018: 002018: 020182019: 002019: 020192020: 25252020: 020202021: 002021: 020212022: 002022: 020222023: 002023: 020232024: 002024: 020242025: 002025: 02025

Monitoring and other Health-based

Violations are counted by the year the compliance period began. Source: EPA SDWIS.

When West Jordan loses pressure after a break or a failed test, City of West Jordan Public Works asks affected customers to boil water for drinking and cooking. The notice ends only after samples come back clean, which usually takes one to two days after service returns, and the Utah Division of Drinking Water supervises the process.

What the lead tests and housing age say about West Jordan

The most recent 90th-percentile lead result filed for West Jordan City Water System is 3 ppb (2023). The federal action level is 15 ppb, so that result is far from the limit.

Lead at the 90th-percentile home, West Jordan City Water System
2016: 4.14.120162017: 2.92.920172020: 2.32.320202022: 2.32.320222023: 332023Action level 15 ppb

Highest result on file: 4.1 ppb. Source: EPA SDWIS.

4.8% of occupied homes in West Jordan were built before 1970, and lead service lines and solder stayed legal until the federal ban in 1986. After any outage that disturbs the pipes, run the cold tap 30 seconds to 2 minutes before drinking, and ask City of West Jordan Public Works about its lead service line inventory.

When will the water come back on in West Jordan?

A crew that arrives at an ordinary main break in West Jordan usually needs 4 to 8 hours to isolate the pipe, dig, repair, flush and restore pressure. Large transmission mains, deep pipes and breaks under busy streets can take a day or more.

Typical water outage durations
SituationTypical time
Planned shutoffTime window posted ahead; water often returns early
Ordinary main breakHalf a day once the crew has isolated the pipe
Large or deep mainA day or two, sometimes three
Low pressure after a pump or power failureUntil power returns and tanks recover, often within a day
Boil water notice after service returnsAbout 24 to 48 hours, until lab tests are clean
Frozen service line or meterUntil it thaws or a plumber repairs it

Source: Utility practice, EPA and state boil water guidance.

Ask City of West Jordan Public Works for a restoration estimate when you report the outage; for large breaks it is normally posted and updated as the repair progresses.

How much water to keep on hand in West Jordan

Census figures put the typical West Jordan household at about 3.2 people. At one gallon per person per day that is 10 gallons for three days or 44 gallons for a two-week supply.

  • Do not forget the water heater: the tank holds roughly 30 to 50 gallons you can drink after it is switched off and allowed to cool.
  • Fill a tub or large containers early for toilets, cleaning and handwashing, and store drinking water separately in clean bottles.

How West Jordan compares with nearby water systems

Nearby water systems compared
CitySystemPeople servedSourceHealth violations since 2015Highest lead (ppb)
West Jordan, UTWest Jordan City Water System117,025Bought (surface)14.1
Salt Lake City, UTSalt Lake City Water System383,612Surface14.5
Orem, UTOrem City Water System98,129Bought (surface)02.4
Provo, UTProvo City116,288Bought (surface)05.5
Idaho Falls, IDCity of Idaho Falls69,450Ground05

Source: EPA SDWIS.

Water outage pages for nearby cities

Salt Lake City, UT · Orem, UT · Provo, UT · Idaho Falls, ID

West Jordan boil water notices and main breaks

City of West Jordan Public Works posts West Jordan boil water notices, main breaks and planned shutoffs on its own site and alerts. What a notice requires: water outage guide.

West Jordan frequently asked water questions

Who do I call about no water in West Jordan?

City of West Jordan Public Works at 801-330-4528, day or night. Use 911 only if a main break is flooding property or roads.

What is the source of West Jordan tap water?

Per EPA, the water system for West Jordan (West Jordan City Water System) is classed as purchased surface water. It buys from Jordan Valley Wcd.

Can you drink the tap water in West Jordan?

EPA lists 1 health-based violation for West Jordan City Water System since 2015, most recently not correcting a significant deficiency on time under the Ground Water Rule in September 2015, and its latest 90th-percentile lead result is 3 ppb against the 15 ppb action level. After a boil water notice, follow it until the utility lifts it.

What time of year are West Jordan water main breaks most common?

Cold weather drives most breaks in West Jordan, which averages about 135 freezing days a year. Expect the most calls from December through February, especially a day or two after a hard freeze when the ground thaws.

Why is my water pressure low in West Jordan?

Low pressure often comes from a nearby main break, heavy demand on a hot evening, or a failed pressure regulator at your own home. If neighbors are affected too, report it to City of West Jordan Public Works; if only your home is, check the regulator and shutoff valve.

How long do boil water advisories last in West Jordan?

Plan on one to two days after pressure is back. City of West Jordan Public Works samples the water, waits for clean lab results and then lifts the notice, with the Utah Division of Drinking Water overseeing the steps.

How many gallons of emergency water does a West Jordan family need?

Store at least three days of water, and two weeks if you can. With about 3.2 people in a typical West Jordan home, that is roughly 10 and 44 gallons.

Should I worry about lead in West Jordan water?

4.8% of occupied homes in West Jordan were built before 1970, and lead service lines were not banned until 1986. Ask City of West Jordan Public Works whether your service line is on its lead inventory, and use a filter certified for lead if you are unsure.

Is there a water outage map for West Jordan?

There is no pipe-level map on this site. The report counter above reflects what residents of West Jordan have sent in over the last day, and City of West Jordan Public Works has the official word on main breaks, planned shutoffs and boil notices.

More outage pages for West Jordan and nearby

Other outage types in West Jordan

Water Service Outages in cities near West Jordan

Report counts are user-submitted; other figures name their official source. How our data works