Winston-Salem, North Carolina Internet Outage Today
Live Winston-Salem internet outage reports and how households here get online.
Weather data by Open-Meteo.com
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No internet outage reports in Winston-Salem, North Carolina in the last 24 hours
The most recent internet outage report from Winston-Salem came in 5 days ago. Across North Carolina, 1 report came in over the same 24 hours.
Internet access in Winston-Salem
88.4% of Winston-Salem households have broadband, against 91% nationally.
6 home internet providers reach at least 5% of the city's 123,989 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 88.4% of 103,058 households (North Carolina 90.1%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 56.7% of 123,989 homes (US 55.9%). Gigabit plans: 57.9%. Cable: 93.9%.
- Home internet providers filing coverage here: Spectrum (95% of homes), AT&T (89% of homes), X1 Communications Inc. (10% of homes), Kinetic (Windstream) (6% of homes). 5G home or mobile coverage: 99.2% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: lowest of 10 North Carolina cities we track (highest: Cary, 96.6%).
- Cable, fiber or DSL: 75.1%. Cellular data only: 10.1% (US 11.5%).
- No internet subscription: 11.5%. No computer or smartphone: 5.1%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: Duke Energy customers averaged 1,626 minutes without power. Outages that long outlast the batteries in street-side cable and fiber cabinets. Source: EIA Form 861, 2024 reliability data
- Forsyth County storm record since 2015: 255 reports; power outages named in 22 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Winston-Salem is 5th of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Winston-Salem, NC | Spectrum (95%) | 56.7% | 57.9% | 11.5% |
| High Point, NC | Spectrum (93%) | 85.2% | 86.4% | 9% |
| Greensboro, NC | Spectrum (94%) | 60% | 61.6% | 9% |
| Charlotte, NC | Spectrum (95%) | 68.5% | 70.1% | 6.3% |
| Durham, NC | Spectrum (96%) | 70.2% | 74% | 6.3% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Winston-Salem
Share of Winston-Salem homes each provider reported it can serve, in FCC filings for December 2025: Spectrum (95%), AT&T (89%), Verizon (84%), T-Mobile Home Internet (82%), and X1 Communications Inc. (10%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Winston-Salem power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Winston-Salem
The providers with the widest reported coverage in Winston-Salem. Start with the one on your bill.
Spectrum in Winston-Salem
Reach: reports service to 95% of Winston-Salem homes. Network: Cable, run by Charter Communications.
Where to check: Sign in to the My Spectrum app or spectrum.net; outages at your address show on the account page.
AT&T in Winston-Salem
Reach: reports service to 89% of Winston-Salem homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.
Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.
Support: 800-288-2020
Backup internet options in Winston-Salem
Spectrum (95% of homes) and AT&T (89%) each report service to more than half of Winston-Salem homes. At an address that can get both, they run on separate lines.
Home 5G and fixed-wireless plans from Verizon (84%) and T-Mobile Home Internet (82%) report coverage of Winston-Salem homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 99.2% for 5G.
About 10.1% of Winston-Salem households, roughly 10,400 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in Winston-Salem
Duke Energy customers averaged 1,626 minutes without power in 2024, across 1.96 interruptions each, against 1,441 minutes for North Carolina as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Winston-Salem power outages when both go out together.
Forsyth County logged 255 storm reports since 2015, most often thunderstorm wind, flash flood, and hail. Reports peak in July. Power outages were named in 22 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 56.7% of Winston-Salem homes, cable 93.9% and copper lines 49.2%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.
Winston-Salem internet outage questions
Does a cell network outage take down home internet in Winston-Salem?
For the 10.1% of Winston-Salem households that rely only on a mobile data plan, yes. The 75.1% with cable, fiber or DSL are not affected.
What can I use for internet in Winston-Salem when my provider is down?
A phone hotspot: 4G LTE covers 100% of Winston-Salem by area and 5G 99.2%. Home 5G plans: Verizon (84%) and T-Mobile Home Internet (82%). Where both Spectrum and AT&T are available, the second wired line is a backup.
Can a power outage take internet down in Winston-Salem?
Yes, a long power cut can. Duke Energy customers averaged 1,626 minutes without power in 2024. NOAA records name power outages in 22 storm episodes in Forsyth County since 2015.
Is fiber or gigabit internet available in Winston-Salem?
Fiber is reported at 56.7% of Winston-Salem homes (US 55.9%, North Carolina 58.9%), and plans of 1 Gbps or faster at 57.9% (US 69.2%).
How many Winston-Salem households have no home internet?
About 11,900 of 103,058 households, or 11.5%, have no internet subscription of any kind, and another 10.1% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Winston-Salem?
Spectrum, at 95% of homes in its FCC filing. Fiber reaches 56.7% of Winston-Salem homes and gigabit plans 57.9%.
ISP outage status for Winston-Salem
Recent internet reports in Winston-Salem
- Internet reports in Winston-Salem, last 24h
- 0
- Most recent internet report here
- 5 days ago
- Internet reports across North Carolina, last 24h
- 1
- City population
- 247,945
Other outage types in Winston-Salem
Internet Outages in cities near Winston-Salem
- High Point, NC 17 mi
- Greensboro, NC 25 mi
- Charlotte, NC 69 mi
- Durham, NC 76 mi
- Roanoke, VA 83 mi
- Cary, NC 85 mi · 1 report in 24h
Report counts are user-submitted; other figures name their official source. How our data works
anon-1 Reported this outage
2907 Burke Place Ct Winston Salem, NC. No att internet for a week
anon-2
No att internet service for a week.