High Point, North Carolina Internet Outage Today
Live High Point internet outage reports and how households here get online.
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No internet outage reports in High Point, North Carolina in the last 24 hours
Internet access in High Point
16.3% of High Point households are online only through a cell plan, well above the 11.5% national share, so mobile outages hit home internet here harder than usual.
4 home internet providers reach at least 5% of the city's 55,005 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 91% of 45,872 households (North Carolina 90.1%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 85.2% of 55,005 homes (US 55.9%). Gigabit plans: 86.4%. Cable: 89.8%.
- Home internet providers filing coverage here: Spectrum (93% of homes), AT&T (49% of homes). 5G home or mobile coverage: 99.1% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: 7th of 10 North Carolina cities we track (Cary highest at 96.6%, Winston-Salem lowest at 88.4%).
- Cable, fiber or DSL: 72.5%. Cellular data only: 16.3% (US 11.5%). Satellite: 6%. An unusually large share of homes here depend on a mobile carrier for home internet.
- No internet subscription: 9%. No computer or smartphone: 4.4%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: High Point Electric customers averaged 79 minutes without power. Source: EIA Form 861, 2024 reliability data
- Guilford County storm record since 2015: 302 reports; power outages named in 30 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
High Point is 4th of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| High Point, NC | Spectrum (93%) | 85.2% | 86.4% | 9% |
| Greensboro, NC | Spectrum (94%) | 60% | 61.6% | 9% |
| Winston-Salem, NC | Spectrum (95%) | 56.7% | 57.9% | 11.5% |
| Durham, NC | Spectrum (96%) | 70.2% | 74% | 6.3% |
| Charlotte, NC | Spectrum (95%) | 68.5% | 70.1% | 6.3% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in High Point
Share of High Point homes each provider reported it can serve, in FCC filings for December 2025: Spectrum (93%), T-Mobile Home Internet (91%), Verizon (70%), and AT&T (49%). Check your own address on the FCC National Broadband Map. If the lights are out too, see High Point power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in High Point
The providers with the widest reported coverage in High Point. Start with the one on your bill.
Spectrum in High Point
Reach: reports service to 93% of High Point homes. Network: Cable, run by Charter Communications.
Where to check: Sign in to the My Spectrum app or spectrum.net; outages at your address show on the account page.
AT&T in High Point
Reach: reports service to 49% of High Point homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.
Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.
Support: 800-288-2020
Backup internet options in High Point
Spectrum is the only wired provider reporting service to more than half of High Point homes (93%); the next largest, AT&T, reaches 49%. When its network fails, most households here have no second wired line to switch to, so a phone hotspot or a home 5G plan is the practical backup.
Home 5G and fixed-wireless plans from T-Mobile Home Internet (91%) and Verizon (70%) report coverage of High Point homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 99.1% for 5G.
About 16.3% of High Point households, roughly 7,500 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in High Point
High Point Electric customers averaged 79 minutes without power in 2024, across 0.83 interruptions each, against 1,441 minutes for North Carolina as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See High Point power outages when both go out together.
Guilford County logged 302 storm reports since 2015, most often thunderstorm wind, flash flood, and hail. Reports peak in July. Power outages were named in 30 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 85.2% of High Point homes, cable 89.8% and copper lines 2.3%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.
High Point internet outage questions
Does a cell network outage take down home internet in High Point?
For the 16.3% of High Point households that rely only on a mobile data plan, yes. The 72.5% with cable, fiber or DSL are not affected.
What can I use for internet in High Point when my provider is down?
A phone hotspot: 4G LTE covers 100% of High Point by area and 5G 99.1%. Home 5G plans: T-Mobile Home Internet (91%) and Verizon (70%).
Can a power outage take internet down in High Point?
Yes, a long power cut can. High Point Electric customers averaged 79 minutes without power in 2024. NOAA records name power outages in 30 storm episodes in Guilford County since 2015.
Is fiber or gigabit internet available in High Point?
Fiber is reported at 85.2% of High Point homes (US 55.9%, North Carolina 58.9%), and plans of 1 Gbps or faster at 86.4% (US 69.2%).
How many High Point households have no home internet?
About 4,100 of 45,872 households, or 9%, have no internet subscription of any kind, and another 16.3% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in High Point?
Spectrum, at 93% of homes in its FCC filing. Fiber reaches 85.2% of High Point homes and gigabit plans 86.4%.
ISP outage status for High Point
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Other outage types in High Point
Internet Outages in cities near High Point
- Greensboro, NC 14 mi
- Winston-Salem, NC 17 mi
- Durham, NC 62 mi
- Charlotte, NC 69 mi
- Cary, NC 69 mi
- Raleigh, NC 78 mi
Report counts are user-submitted; other figures name their official source. How our data works
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