Charlotte, North Carolina Internet Outage Today
Live Charlotte internet outage reports and how households here get online.
Weather data by Open-Meteo.com
No internet outage reports in Charlotte, North Carolina in the last 24 hours
The most recent internet outage report from Charlotte came in on September 24, 2026. Over the past 90 days, Charlotte residents filed 4 internet outage reports here on 4 separate days; the busiest was September 24, with 1.
Internet access in Charlotte
Wired service is unusually common in Charlotte: 82.7% of households have cable, fiber or DSL, against 75.6% nationally.
5 home internet providers reach at least 5% of the city's 438,377 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 93.6% of 368,788 households (North Carolina 90.1%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 68.5% of 438,377 homes (US 55.9%). Gigabit plans: 70.1%. Cable: 93.1%.
- Home internet providers filing coverage here: Spectrum (95% of homes), AT&T (91% of homes), Google Fiber (19% of homes). 5G home or mobile coverage: 99.4% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: 4th of 10 North Carolina cities we track (Cary highest at 96.6%, Winston-Salem lowest at 88.4%).
- Cable, fiber or DSL: 82.7%. Cellular data only: 9.1% (US 11.5%). Wired lines are more common here than nationally.
- No internet subscription: 6.3%. No computer or smartphone: 3%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: Duke Energy customers averaged 1,626 minutes without power. Outages that long outlast the batteries in street-side cable and fiber cabinets. Source: EIA Form 861, 2024 reliability data
- Mecklenburg County storm record since 2015: 216 reports; power outages named in 6 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Charlotte is 1st of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Charlotte, NC | Spectrum (95%) | 68.5% | 70.1% | 6.3% |
| High Point, NC | Spectrum (93%) | 85.2% | 86.4% | 9% |
| Winston-Salem, NC | Spectrum (95%) | 56.7% | 57.9% | 11.5% |
| Greensboro, NC | Spectrum (94%) | 60% | 61.6% | 9% |
| Columbia, SC | Spectrum (92%) | 52.8% | 57% | 11.4% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Charlotte
Share of Charlotte homes each provider reported it can serve, in FCC filings for December 2025: Spectrum (95%), AT&T (91%), Verizon (88%), T-Mobile Home Internet (88%), and Google Fiber (19%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Charlotte power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Charlotte
The providers with the widest reported coverage in Charlotte. Start with the one on your bill.
Spectrum in Charlotte
Reach: reports service to 95% of Charlotte homes. Network: Cable, run by Charter Communications.
Where to check: Sign in to the My Spectrum app or spectrum.net; outages at your address show on the account page.
AT&T in Charlotte
Reach: reports service to 91% of Charlotte homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.
Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.
Support: 800-288-2020
Backup internet options in Charlotte
Spectrum (95% of homes) and AT&T (91%) each report service to more than half of Charlotte homes. At an address that can get both, they run on separate lines.
Home 5G and fixed-wireless plans from Verizon (88%) and T-Mobile Home Internet (88%) report coverage of Charlotte homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 99.4% for 5G.
About 9.1% of Charlotte households, roughly 33,600 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Fiber networks in Charlotte
Besides the statewide providers, Charlotte has fiber service that most cities do not:
- Google Fiber. Google Fiber sells fiber internet in parts of Charlotte. Its service status and outage notices are in the Google Fiber app and at fiber.google.com, and it does not share equipment with the cable or phone company.
A fiber network runs on separate lines, so an outage on one provider in Charlotte does not mean the others are down.
Power and weather behind internet outages in Charlotte
Duke Energy customers averaged 1,626 minutes without power in 2024, across 1.96 interruptions each, against 1,441 minutes for North Carolina as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Charlotte power outages when both go out together.
Mecklenburg County logged 216 storm reports since 2015, most often thunderstorm wind, hail, and flash flood. Reports peak in July. Power outages were named in 6 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 68.5% of Charlotte homes, cable 93.1% and copper lines 52%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.
Charlotte internet outage questions
Does a cell network outage take down home internet in Charlotte?
For the 9.1% of Charlotte households that rely only on a mobile data plan, yes. The 82.7% with cable, fiber or DSL are not affected.
What can I use for internet in Charlotte when my provider is down?
A phone hotspot: 4G LTE covers 100% of Charlotte by area and 5G 99.4%. Home 5G plans: Verizon (88%) and T-Mobile Home Internet (88%). Where both Spectrum and AT&T are available, the second wired line is a backup.
Can a power outage take internet down in Charlotte?
Yes, a long power cut can. Duke Energy customers averaged 1,626 minutes without power in 2024. NOAA records name power outages in 6 storm episodes in Mecklenburg County since 2015.
Is fiber or gigabit internet available in Charlotte?
Fiber is reported at 68.5% of Charlotte homes (US 55.9%, North Carolina 58.9%), and plans of 1 Gbps or faster at 70.1% (US 69.2%).
How many Charlotte households have no home internet?
About 23,200 of 368,788 households, or 6.3%, have no internet subscription of any kind, and another 9.1% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Charlotte?
Spectrum, at 95% of homes in its FCC filing. Fiber reaches 68.5% of Charlotte homes and gigabit plans 70.1%.
ISP outage status for Charlotte
Recent internet reports in Charlotte
- Internet reports in Charlotte, last 24h
- 0
- Most recent internet report here
- September 24, 2026
- Internet reports across North Carolina, last 24h
- 0
- City population
- 885,708
Other outage types in Charlotte
Internet Outages in cities near Charlotte
- Rock Hill, SC 23 mi
- Winston-Salem, NC 69 mi
- High Point, NC 69 mi
- Greensboro, NC 83 mi
- Columbia, SC 85 mi
- Asheville, NC 100 mi
Report counts are user-submitted; other figures name their official source. How our data works
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