Roanoke, Virginia Internet Outage Today
Live Roanoke internet outage reports and how households here get online.
Weather data by Open-Meteo.com
No internet outage reports in Roanoke, Virginia in the last 24 hours
Internet access in Roanoke
About 1 in 7 Roanoke households has no internet subscription at all.
5 home internet providers reach at least 5% of the city's 54,041 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 85.7% of 43,575 households (Virginia 91%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 70.4% of 54,041 homes (US 55.9%). Gigabit plans: 85.2%. Cable: 82.3%.
- Home internet providers filing coverage here: Cox (91% of homes), Shenandoah Telecommunications Company (68% of homes), AT&T (67% of homes). 5G home or mobile coverage: 98.7% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: lowest of 8 Virginia cities we track (highest: Virginia Beach, 94.4%).
- Cable, fiber or DSL: 71.6%. Cellular data only: 12.6% (US 11.5%).
- No internet subscription: 14.1%. No computer or smartphone: 8.3%. One of the wider digital gaps among the cities on this site. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: Appalachian Power customers averaged 1,714 minutes without power. Outages that long outlast the batteries in street-side cable and fiber cabinets. Source: EIA Form 861, 2024 reliability data
- Roanoke storm record since 2015: 52 reports; power outages named in 24 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Roanoke is 6th of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Roanoke, VA | Cox (91%) | 70.4% | 85.2% | 14.1% |
| Winston-Salem, NC | Spectrum (95%) | 56.7% | 57.9% | 11.5% |
| Greensboro, NC | Spectrum (94%) | 60% | 61.6% | 9% |
| High Point, NC | Spectrum (93%) | 85.2% | 86.4% | 9% |
| Durham, NC | Spectrum (96%) | 70.2% | 74% | 6.3% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Roanoke
Share of Roanoke homes each provider reported it can serve, in FCC filings for December 2025: Cox (91%), T-Mobile Home Internet (82%), Verizon (76%), Shenandoah Telecommunications Company (68%), and AT&T (67%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Roanoke power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Roanoke
The providers with the widest reported coverage in Roanoke. Start with the one on your bill.
Cox in Roanoke
Reach: reports service to 91% of Roanoke homes. Network: Cable (with fiber in some areas), run by Cox Communications.
Where to check: Cox shows outages for your address after you sign in to the Cox app or cox.com, rather than on a public map.
Support: 800-234-3993
AT&T in Roanoke
Reach: reports service to 67% of Roanoke homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.
Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.
Support: 800-288-2020
Backup internet options in Roanoke
Cox (91% of homes) and Shenandoah Telecommunications Company (68%) each report service to more than half of Roanoke homes. At an address that can get both, they run on separate lines.
Home 5G and fixed-wireless plans from T-Mobile Home Internet (82%) and Verizon (76%) report coverage of Roanoke homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 98.7% for 5G.
About 12.6% of Roanoke households, roughly 5,500 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in Roanoke
Appalachian Power customers averaged 1,714 minutes without power in 2024, across 2.25 interruptions each, against 418 minutes for Virginia as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Roanoke power outages when both go out together.
Roanoke logged 52 storm reports since 2015, most often flood, heavy rain, and flash flood. Reports peak in August. Power outages were named in 24 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 70.4% of Roanoke homes, cable 82.3% and copper lines 0%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.
Roanoke internet outage questions
Does a cell network outage take down home internet in Roanoke?
For the 12.6% of Roanoke households that rely only on a mobile data plan, yes. The 71.6% with cable, fiber or DSL are not affected.
What can I use for internet in Roanoke when my provider is down?
A phone hotspot: 4G LTE covers 100% of Roanoke by area and 5G 98.7%. Home 5G plans: T-Mobile Home Internet (82%) and Verizon (76%). Where both Cox and Shenandoah Telecommunications Company are available, the second wired line is a backup.
Can a power outage take internet down in Roanoke?
Yes, a long power cut can. Appalachian Power customers averaged 1,714 minutes without power in 2024. NOAA records name power outages in 24 storm episodes in Roanoke since 2015.
Is fiber or gigabit internet available in Roanoke?
Fiber is reported at 70.4% of Roanoke homes (US 55.9%, Virginia 63.1%), and plans of 1 Gbps or faster at 85.2% (US 69.2%).
How many Roanoke households have no home internet?
About 6,100 of 43,575 households, or 14.1%, have no internet subscription of any kind, and another 12.6% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Roanoke?
Cox, at 91% of homes in its FCC filing. Fiber reaches 70.4% of Roanoke homes and gigabit plans 85.2%.
ISP outage status for Roanoke
More outage pages for Roanoke and nearby
Other outage types in Roanoke
Internet Outages in cities near Roanoke
- Greensboro, NC 83 mi
- Winston-Salem, NC 83 mi
- High Point, NC 91 mi
- Durham, NC 105 mi
- Charleston, WV 119 mi
- Cary, NC 121 mi
Report counts are user-submitted; other figures name their official source. How our data works
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