Memphis, Tennessee Internet Outage Today
Live Memphis internet outage reports and how households here get online.
Weather data by Open-Meteo.com
No internet outage reports in Memphis, Tennessee in the last 24 hours
The most recent internet outage report from Memphis came in on September 11, 2026. Over the past 90 days, Memphis residents filed 2 internet outage reports here on 2 separate days; the busiest was September 11, with 1.
Internet access in Memphis
17.8% of Memphis households are online only through a cell plan, well above the 11.5% national share, so mobile outages hit home internet here harder than usual.
5 home internet providers reach at least 5% of the city's 317,349 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 87.5% of 253,120 households (Tennessee 89.2%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 43.8% of 317,349 homes (US 55.9%). Gigabit plans: 89%. Cable: 99.4%.
- Home internet providers filing coverage here: Xfinity (100% of homes), AT&T (92% of homes), Ting Fiber, Inc. (11% of homes). 5G home or mobile coverage: 97.3% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: 8th of 9 Tennessee cities we track (Franklin highest at 96%, Knoxville lowest at 85%).
- Cable, fiber or DSL: 66.9%. Cellular data only: 17.8% (US 11.5%). Satellite: 6.1%. An unusually large share of homes here depend on a mobile carrier for home internet.
- No internet subscription: 12.4%. No computer or smartphone: 6.3%. One of the wider digital gaps among the cities on this site. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: Memphis Light, Gas and Water (MLGW) customers averaged 327 minutes without power. Outages that long outlast the batteries in street-side cable and fiber cabinets. Source: EIA Form 861, 2024 reliability data
- Shelby County storm record since 2015: 379 reports; power outages named in 13 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Memphis is 6th of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Memphis, TN | Xfinity (100%) | 43.8% | 89% | 12.4% |
| Bartlett, TN | Xfinity (100%) | 59.6% | 96.3% | 5.6% |
| Jackson, TN | Jackson Energy Authority (100%) | 100% | 100% | 10.7% |
| Little Rock, AR | Xfinity (98%) | 56.3% | 94.2% | 8.6% |
| Clarksville, TN | CDE Lightband (100%) | 100% | 100% | 6.3% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Memphis
Share of Memphis homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (100%), AT&T (92%), Verizon (74%), T-Mobile Home Internet (70%), and Ting Fiber, Inc. (11%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Memphis power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Memphis
The providers with the widest reported coverage in Memphis. Start with the one on your bill.
Xfinity in Memphis
Reach: reports service to 100% of Memphis homes. Network: Cable (with fiber in some areas), run by Comcast.
Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.
Support: 800-934-6489
AT&T in Memphis
Reach: reports service to 92% of Memphis homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.
Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.
Support: 800-288-2020
Backup internet options in Memphis
Xfinity (100% of homes) and AT&T (92%) each report service to more than half of Memphis homes. At an address that can get both, they run on separate lines.
Home 5G and fixed-wireless plans from Verizon (74%) and T-Mobile Home Internet (70%) report coverage of Memphis homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 97.3% for 5G.
About 17.8% of Memphis households, roughly 45,100 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in Memphis
Memphis Light, Gas and Water (MLGW) customers averaged 327 minutes without power in 2024, across 1.95 interruptions each, against 279 minutes for Tennessee as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Memphis power outages when both go out together.
Shelby County logged 379 storm reports since 2015, most often thunderstorm wind, flash flood, and hail. Reports peak in June. Power outages were named in 13 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 43.8% of Memphis homes, cable 99.4% and copper lines 78.9%. Cable is the main wired technology here. One neighborhood node feeds many homes, so a node fault usually shows up as a whole street offline at once.
Memphis internet outage questions
Does a cell network outage take down home internet in Memphis?
For the 17.8% of Memphis households that rely only on a mobile data plan, yes. The 66.9% with cable, fiber or DSL are not affected.
What can I use for internet in Memphis when my provider is down?
A phone hotspot: 4G LTE covers 100% of Memphis by area and 5G 97.3%. Home 5G plans: Verizon (74%) and T-Mobile Home Internet (70%). Where both Xfinity and AT&T are available, the second wired line is a backup.
Can a power outage take internet down in Memphis?
Yes, a long power cut can. Memphis Light, Gas and Water (MLGW) customers averaged 327 minutes without power in 2024. NOAA records name power outages in 13 storm episodes in Shelby County since 2015.
Is fiber or gigabit internet available in Memphis?
Fiber is reported at 43.8% of Memphis homes (US 55.9%, Tennessee 74%), and plans of 1 Gbps or faster at 89% (US 69.2%).
How many Memphis households have no home internet?
About 31,400 of 253,120 households, or 12.4%, have no internet subscription of any kind, and another 17.8% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Memphis?
Xfinity, at 100% of homes in its FCC filing. Fiber reaches 43.8% of Memphis homes and gigabit plans 89%.
ISP outage status for Memphis
Recent internet reports in Memphis
- Internet reports in Memphis, last 24h
- 0
- Most recent internet report here
- September 11, 2026
- Internet reports across Tennessee, last 24h
- 0
- City population
- 651,073
Other outage types in Memphis
Internet Outages in cities near Memphis
- Southaven, MS 11 mi
- Bartlett, TN 11 mi
- Jackson, TN 77 mi
- Little Rock, AR 130 mi
- Clarksville, TN 178 mi
- Franklin, TN 187 mi
Report counts are user-submitted; other figures name their official source. How our data works
Comments from Memphis
Want to add a comment?