Franklin, Tennessee Internet Outage Today
Live Franklin internet outage reports and how households here get online.
Weather data by Open-Meteo.com
No internet outage reports in Franklin, Tennessee in the last 24 hours
Internet access in Franklin
Wired service is unusually common in Franklin: 87.1% of households have cable, fiber or DSL, against 75.6% nationally.
4 home internet providers reach at least 5% of the city's 41,923 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 96% of 33,998 households (Tennessee 89.2%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 66.2% of 41,923 homes (US 55.9%). Gigabit plans: 95.2%. Cable: 95.1%.
- Home internet providers filing coverage here: Xfinity (98% of homes), AT&T (90% of homes). 5G home or mobile coverage: 98.9% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: highest of 9 Tennessee cities we track (lowest: Knoxville, 85%).
- Cable, fiber or DSL: 87.1%. Cellular data only: 7% (US 11.5%). Wired lines are more common here than nationally.
- No internet subscription: 4%. No computer or smartphone: 1.2%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: Middle Tennessee Electric (MTE) customers averaged 49 minutes without power. Source: EIA Form 861, 2024 reliability data
- Williamson County storm record since 2015: 399 reports; power outages named in 16 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Franklin is 1st of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Franklin, TN | Xfinity (98%) | 66.2% | 95.2% | 4% |
| Nashville, TN | Xfinity (98%) | 68.8% | 94.3% | 7.4% |
| Clarksville, TN | CDE Lightband (100%) | 100% | 100% | 6.3% |
| Bowling Green, KY | Spectrum (87%) | 48.4% | 50.2% | 9.9% |
| Huntsville, AL | Xfinity (94%) | 80.9% | 97.5% | 8.1% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Franklin
Share of Franklin homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (98%), AT&T (90%), T-Mobile Home Internet (87%), and Verizon (72%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Franklin power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Franklin
The providers with the widest reported coverage in Franklin. Start with the one on your bill.
Xfinity in Franklin
Reach: reports service to 98% of Franklin homes. Network: Cable (with fiber in some areas), run by Comcast.
Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.
Support: 800-934-6489
AT&T in Franklin
Reach: reports service to 90% of Franklin homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.
Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.
Support: 800-288-2020
Backup internet options in Franklin
Xfinity (98% of homes) and AT&T (90%) each report service to more than half of Franklin homes. At an address that can get both, they run on separate lines.
Home 5G and fixed-wireless plans from T-Mobile Home Internet (87%) and Verizon (72%) report coverage of Franklin homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 98.9% for 5G.
About 7% of Franklin households, roughly 2,400 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in Franklin
Middle Tennessee Electric (MTE) customers averaged 49 minutes without power in 2024, across 0.93 interruptions each, against 279 minutes for Tennessee as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Franklin power outages when both go out together.
Williamson County logged 399 storm reports since 2015, most often thunderstorm wind, hail, and flash flood. Reports peak in May. Power outages were named in 16 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 66.2% of Franklin homes, cable 95.1% and copper lines 39.3%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.
Franklin internet outage questions
Does a cell network outage take down home internet in Franklin?
For the 7% of Franklin households that rely only on a mobile data plan, yes. The 87.1% with cable, fiber or DSL are not affected.
What can I use for internet in Franklin when my provider is down?
A phone hotspot: 4G LTE covers 100% of Franklin by area and 5G 98.9%. Home 5G plans: T-Mobile Home Internet (87%) and Verizon (72%). Where both Xfinity and AT&T are available, the second wired line is a backup.
Can a power outage take internet down in Franklin?
Yes, a long power cut can. Middle Tennessee Electric (MTE) customers averaged 49 minutes without power in 2024. NOAA records name power outages in 16 storm episodes in Williamson County since 2015.
Is fiber or gigabit internet available in Franklin?
Fiber is reported at 66.2% of Franklin homes (US 55.9%, Tennessee 74%), and plans of 1 Gbps or faster at 95.2% (US 69.2%).
How many Franklin households have no home internet?
About 1,400 of 33,998 households, or 4%, have no internet subscription of any kind, and another 7% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Franklin?
Xfinity, at 98% of homes in its FCC filing. Fiber reaches 66.2% of Franklin homes and gigabit plans 95.2%.
ISP outage status for Franklin
More outage pages for Franklin and nearby
Other outage types in Franklin
Internet Outages in cities near Franklin
- Nashville, TN 17 mi
- Murfreesboro, TN 27 mi
- Clarksville, TN 50 mi
- Bowling Green, KY 77 mi
- Huntsville, AL 84 mi
- Chattanooga, TN 107 mi
Report counts are user-submitted; other figures name their official source. How our data works
Comments from Franklin
Want to add a comment?