Albuquerque, New Mexico Internet Outage Today
Live Albuquerque internet outage reports and how households here get online.
Weather data by Open-Meteo.com
No internet outage reports in Albuquerque, New Mexico in the last 24 hours
The most recent internet outage report from Albuquerque came in on September 9, 2026.
Albuquerque internet outages on record
Census figures for 2020–2024 put 90.5% of Albuquerque households on a broadband subscription.
- Southeast Albuquerque, July 15, 2025. A New Mexico Gas Company crew responding to a gas leak near Elm Street and Silver Avenue damaged a Comcast fiber line, cutting service to about 15,000 Xfinity homes and businesses until it was repaired. Source: KOAT
- Outages like this one are tied to a single damaged line, so they hit one part of town while the rest of the city stays online. If neighbors across town are fine, the problem is probably local to your area or your home.
Checked September 2026.
Internet access in Albuquerque
Only 16.5% of Albuquerque homes can get fiber; most wired service here runs over cable or DSL.
8 home internet providers reach at least 5% of the city's 281,891 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 90.5% of 243,733 households (New Mexico 86.5%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 16.5% of 281,891 homes (US 55.9%). Gigabit plans: 42.7%. Cable: 99.2%.
- Home internet providers filing coverage here: PCC Holdings, Inc. (100% of homes), Xfinity (99% of homes), Lobo Internet Services, Ltd. (99% of homes), Internet Services, LLC (97% of homes), NMsurf, Inc. (95% of homes). 5G home or mobile coverage: 97.2% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: 4th of 5 New Mexico cities we track (Rio Rancho highest at 94.6%, Roswell lowest at 81.5%).
- Cable, fiber or DSL: 76.1%. Cellular data only: 11.1% (US 11.5%). Satellite: 6.8%.
- No internet subscription: 9.4%. No computer or smartphone: 4%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: PNM customers averaged 279 minutes without power. Outages that long outlast the batteries in street-side cable and fiber cabinets. Source: EIA Form 861, 2024 reliability data
- Bernalillo County storm record since 2015: 179 reports; power outages named in 2 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Albuquerque is 4th of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Albuquerque, NM | PCC Holdings, Inc. (100%) | 16.5% | 42.7% | 9.4% |
| Rio Rancho, NM | NMsurf, Inc. (100%) | 77.3% | 76.9% | 5.2% |
| Santa Fe, NM | NMsurf, Inc. (99%) | 6.1% | 14.6% | 8.1% |
| Roswell, NM | ENMR Telephone Cooperative, Inc. (100%) | 78.6% | 78.6% | 18.4% |
| Las Cruces, NM | PCC Holdings, Inc. (100%) | 31.9% | 32.2% | 8.4% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Albuquerque
Share of Albuquerque homes each provider reported it can serve, in FCC filings for December 2025: PCC Holdings, Inc. (100%), Xfinity (99%), Lobo Internet Services, Ltd. (99%), Internet Services, LLC (97%), and NMsurf, Inc. (95%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Albuquerque power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Albuquerque
The providers with the widest reported coverage in Albuquerque. Start with the one on your bill.
Xfinity in Albuquerque
Reach: reports service to 99% of Albuquerque homes. Network: Cable (with fiber in some areas), run by Comcast.
Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.
Support: 800-934-6489
CenturyLink / Quantum Fiber in Albuquerque
Reach: reports service to 84% of Albuquerque homes. Network: DSL and fiber (Quantum Fiber), run by Lumen.
Where to check: Sign in to the CenturyLink app or centurylink.com to check for a service outage at your address.
Backup internet options in Albuquerque
PCC Holdings, Inc. (100% of homes) and Xfinity (99%) each report service to more than half of Albuquerque homes. At an address that can get both, they run on separate lines.
Home 5G and fixed-wireless plans from T-Mobile Home Internet (59%) report coverage of Albuquerque homes. They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 97.2% for 5G.
About 11.1% of Albuquerque households, roughly 27,100 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in Albuquerque
PNM customers averaged 279 minutes without power in 2024, across 1.28 interruptions each, against 279 minutes for New Mexico as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Albuquerque power outages when both go out together.
Bernalillo County logged 179 storm reports since 2015, most often hail, thunderstorm wind, and flash flood. Reports peak in July. Power outages were named in 2 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 16.5% of Albuquerque homes, cable 99.2% and copper lines 82.5%. Cable is the main wired technology here. One neighborhood node feeds many homes, so a node fault usually shows up as a whole street offline at once.
Albuquerque internet outage questions
Does a cell network outage take down home internet in Albuquerque?
For the 11.1% of Albuquerque households that rely only on a mobile data plan, yes. The 76.1% with cable, fiber or DSL are not affected.
What can I use for internet in Albuquerque when my provider is down?
A phone hotspot: 4G LTE covers 100% of Albuquerque by area and 5G 97.2%. Home 5G plans: T-Mobile Home Internet (59%). Where both PCC Holdings, Inc. and Xfinity are available, the second wired line is a backup.
Can a power outage take internet down in Albuquerque?
Yes, a long power cut can. PNM customers averaged 279 minutes without power in 2024. NOAA records name power outages in 2 storm episodes in Bernalillo County since 2015.
Is fiber or gigabit internet available in Albuquerque?
Fiber is reported at 16.5% of Albuquerque homes (US 55.9%, New Mexico 28.2%), and plans of 1 Gbps or faster at 42.7% (US 69.2%).
How many Albuquerque households have no home internet?
About 22,900 of 243,733 households, or 9.4%, have no internet subscription of any kind, and another 11.1% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Albuquerque?
PCC Holdings, Inc., at 100% of homes in its FCC filing. Fiber reaches 16.5% of Albuquerque homes and gigabit plans 42.7%.
ISP outage status for Albuquerque
Recent internet reports in Albuquerque
- Internet reports in Albuquerque, last 24h
- 0
- Most recent internet report here
- September 9, 2026
- Internet reports across New Mexico, last 24h
- 0
- City population
- 564,559
Other outage types in Albuquerque
Internet Outages in cities near Albuquerque
- Rio Rancho, NM 10 mi
- Santa Fe, NM 58 mi
- Roswell, NM 168 mi
- Las Cruces, NM 192 mi
- El Paso, TX 230 mi
- Amarillo, TX 272 mi
Report counts are user-submitted; other figures name their official source. How our data works
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