Amarillo, Texas Internet Outage Today
Live Amarillo internet outage reports and how households here get online.
Weather data by Open-Meteo.com
A few internet outage reports in Amarillo, Texas in the last 24 hours
1 person has reported an internet outage in Amarillo, Texas in the last 24 hours. The most recent internet outage report from Amarillo came in 3 hours ago. Across Texas, 2 reports came in over the same 24 hours. Over the past 90 days, Amarillo residents filed 4 internet outage reports here on 3 separate days; the busiest was September 9, with 2.
A handful of reports usually points to one street, one building or one piece of equipment rather than the whole of Amarillo. If you are affected, report it to Plains Internet, LLC, Optimum, AT&T or Metronet first, then add your report here.
Internet access in Amarillo
Fiber reaches 94.7% of homes in Amarillo, well above the 55.9% national figure, so a single cable outage leaves most households with a wired backup option.
8 home internet providers reach at least 5% of the city's 97,301 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 89.2% of 79,741 households (Texas 91.4%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 94.7% of 97,301 homes (US 55.9%). Gigabit plans: 94.9%. Cable: 88.4%.
- Home internet providers filing coverage here: Plains Internet, LLC (100% of homes), Optimum (88% of homes), AT&T (87% of homes), Metronet (80% of homes), Innovative Financial Technologies LLC (66% of homes). 5G home or mobile coverage: 100% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: 17th of 20 Texas cities we track (Plano highest at 96.6%, Brownsville lowest at 86.1%).
- Cable, fiber or DSL: 76.1%. Cellular data only: 10.4% (US 11.5%). Satellite: 6.2%.
- No internet subscription: 10.8%. No computer or smartphone: 4.9%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: Xcel Energy customers averaged 197 minutes without power. Source: EIA Form 861, 2024 reliability data
- Potter County storm record since 2015: 407 reports; power outages named in 12 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Amarillo is 4th of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Amarillo, TX | Plains Internet, LLC (100%) | 94.7% | 94.9% | 10.8% |
| Lubbock, TX | PCC Holdings, Inc. (100%) | 83.5% | 83.1% | 11.1% |
| Roswell, NM | ENMR Telephone Cooperative, Inc. (100%) | 78.6% | 78.6% | 18.4% |
| Lawton, OK | Hilliary Communications, LLC (100%) | 90.9% | 92% | 9.7% |
| Abilene, TX | Rise Broadband (96%) | 91.3% | 90.4% | 8% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Amarillo
Share of Amarillo homes each provider reported it can serve, in FCC filings for December 2025: Plains Internet, LLC (100%), Optimum (88%), AT&T (87%), Verizon (82%), and Metronet (80%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Amarillo power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Amarillo
The providers with the widest reported coverage in Amarillo. Start with the one on your bill.
Optimum in Amarillo
Reach: reports service to 88% of Amarillo homes. Network: Cable and fiber, run by Optimum (Altice USA).
Where to check: Sign in to the Optimum app or optimum.net to see outages at your address.
AT&T in Amarillo
Reach: reports service to 87% of Amarillo homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.
Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.
Support: 800-288-2020
Backup internet options in Amarillo
Plains Internet, LLC (100% of homes) and Optimum (88%) each report service to more than half of Amarillo homes. At an address that can get both, they run on separate lines.
Home 5G and fixed-wireless plans from Verizon (82%) and T-Mobile Home Internet (62%) report coverage of Amarillo homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 100% for 5G.
About 10.4% of Amarillo households, roughly 8,300 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in Amarillo
Xcel Energy customers averaged 197 minutes without power in 2024, across 1.19 interruptions each, against 1,271 minutes for Texas as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Amarillo power outages when both go out together.
Potter County logged 407 storm reports since 2015, most often hail, thunderstorm wind, and flash flood. Reports peak in May. Power outages were named in 12 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 94.7% of Amarillo homes, cable 88.4% and copper lines 16.5%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.
Amarillo internet outage questions
Does a cell network outage take down home internet in Amarillo?
For the 10.4% of Amarillo households that rely only on a mobile data plan, yes. The 76.1% with cable, fiber or DSL are not affected.
What can I use for internet in Amarillo when my provider is down?
A phone hotspot: 4G LTE covers 100% of Amarillo by area and 5G 100%. Home 5G plans: Verizon (82%) and T-Mobile Home Internet (62%). Where both Plains Internet, LLC and Optimum are available, the second wired line is a backup.
Can a power outage take internet down in Amarillo?
Yes, a long power cut can. Xcel Energy customers averaged 197 minutes without power in 2024. NOAA records name power outages in 12 storm episodes in Potter County since 2015.
Is fiber or gigabit internet available in Amarillo?
Fiber is reported at 94.7% of Amarillo homes (US 55.9%, Texas 64.1%), and plans of 1 Gbps or faster at 94.9% (US 69.2%).
How many Amarillo households have no home internet?
About 8,600 of 79,741 households, or 10.8%, have no internet subscription of any kind, and another 10.4% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Amarillo?
Plains Internet, LLC, at 100% of homes in its FCC filing. Fiber reaches 94.7% of Amarillo homes and gigabit plans 94.9%.
ISP outage status for Amarillo
Recent internet reports in Amarillo
- Internet reports in Amarillo, last 24h
- 1
- Most recent internet report here
- 3 hours ago
- Internet reports across Texas, last 24h
- 2
- City population
- 200,393
Other outage types in Amarillo
Internet Outages in cities near Amarillo
- Lubbock, TX 114 mi
- Roswell, NM 199 mi
- Lawton, OK 199 mi
- Abilene, TX 226 mi
- Santa Fe, NM 233 mi
- Oklahoma City, OK 244 mi
Report counts are user-submitted; other figures name their official source. How our data works
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