Internet Outages in Massachusetts by City
92.8% of Massachusetts households have broadband, above the 91% national figure.
Internet access in Massachusetts
Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 92.8% of 2,785,042 households (US 91%), 7th of 50 states (1 = highest).
- How homes connect: cable, fiber or DSL 81.6%; cellular data only 9.6% (US 11.5%); satellite 3.1%; no subscription 7.1%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 50.1% of 3,332,272 homes and businesses (US 55.9%), 37th of 50 states (1 = highest). Gigabit plans: 67.1%. Cable: 98%.
- Wireless: 5G at 35/3 Mbps covers 56.3% of the state's area (US 39.4%), 19th of 50 states (1 = widest); fixed wireless home internet reaches 88% of locations. Source: FCC National Broadband Map, December 2025 data
- Cities we track: broadband is highest in Cambridge (94.8%) and lowest in Lowell (87.4%) of 4 Massachusetts cities on this site. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber by city: Boston has the widest fiber reach among the cities we track (70.2% of homes); Cambridge the narrowest (8.9%). Source: FCC National Broadband Map, December 2025 data
- Power behind the network: Massachusetts electric customers averaged 102 minutes without power in 2024. Source: EIA Form 861 reliability data, 2019–2024
Source: Census ACS 2020–2024.
Cambridge leads; Lowell trails. Source: Census ACS 2020–2024.
Massachusetts is 6th of 6 on fiber reach. Source: FCC National Broadband Map, December 2025 data.
Checked September 2026.
Who to call in Massachusetts, city by city
Listed for Massachusetts: Verizon Fios, Xfinity. Call the one on your bill; our internet outage guide covers the rest.
Frequently asked questions
Is there an internet outage in Massachusetts right now?
Not on this site: no reports from Massachusetts in the last 24 hours.
How many homes in Massachusetts can get fiber internet?
FCC data for December 2025 shows fiber to the home available at 50.1% of 3,332,272 homes and businesses in Massachusetts, against 55.9% nationally. Gigabit plans reach 67.1%.
What share of Massachusetts households has no internet?
Census ACS 2020–2024 estimates put 7.1% of Massachusetts households without any internet subscription, and 9.6% online only through a cellular data plan.
Which Massachusetts city has the highest broadband rate?
Among the Massachusetts cities on this site, Cambridge has the highest share of households with broadband (94.8%) and Lowell the lowest (87.4%).
Report counts are user-submitted; other figures name their official source. How our data works