Power, Water, Internet and Gas Outages in Massachusetts
Massachusetts customers spent less time without power in 2024 than almost anywhere else: 102 minutes, against a US average of 611.
Outage Categories
Power Outages
102 minutes without power per customer in 2024 (US 611). Storm outages peak in February.
Natural Gas Outages
51.6% of homes heat with utility gas. Residential price $21.90 per Mcf.
Internet Outages
92.8% of households have broadband; fiber reaches 50.1%.
Water Service Outages
527 community water systems; 24% had a health-based violation since 2015.
| Measure | Massachusetts | US | Rank of 50 (1 = highest) |
|---|---|---|---|
| Minutes without power per customer, 2024 | 102 | 611 | 4th (fewest = 1st) |
| Power interruptions per customer, 2024 | 0.84 | ||
| Households with broadband | 92.8% | 91% | 7th |
| Homes and businesses with fiber available | 50.1% | 55.9% | 37th |
| Community water systems | 527 | ||
| Water systems with a health-based violation since 2015 | 24% | ||
| Homes heated with utility gas | 51.6% | 46.5% | 19th |
| Residential gas price (per Mcf, 2024) | $21.90 | $14.50 | 3rd (priciest = 1st) |
| NOAA storm reports, 2015–2026 | 6,915 |
Source: EIA, Census ACS 2020–2024, FCC, EPA SDWIS, NOAA.
Providers we list for Massachusetts
- Power Outages Eversource, National Grid
- Natural Gas Outages Eversource Energy, National Grid
- Internet Outages Verizon Fios, Xfinity
- Water Service Outages Boston Water and Sewer Commission, Worcester Department of Public Works & Parks – Water, Springfield Water and Sewer Commission, Cambridge Water Department, Lowell Regional Water Utility
Report counts are user-submitted; other figures name their official source. How our data works