Boston, Massachusetts Internet Outage Today
Live Boston internet outage reports and how households here get online.
Weather data by Open-Meteo.com
No internet outage reports in Boston, Massachusetts in the last 24 hours
Internet access in Boston
Wired service is unusually common in Boston: 80.9% of households have cable, fiber or DSL, against 75.6% nationally.
7 home internet providers reach at least 5% of the city's 352,061 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 92% of 283,374 households (Massachusetts 92.8%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 70.2% of 352,061 homes (US 55.9%). Gigabit plans: 76.2%. Cable: 99.5%.
- Home internet providers filing coverage here: Xfinity (100% of homes), AT&T (65% of homes), Netafy, Inc. (49% of homes), Astound (44% of homes), Starry (36% of homes). 5G home or mobile coverage: 69% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: 2nd of 4 Massachusetts cities we track (Cambridge highest at 94.8%, Lowell lowest at 87.4%).
- Cable, fiber or DSL: 80.9%. Cellular data only: 9.4% (US 11.5%). Wired lines are more common here than nationally.
- No internet subscription: 7.9%. No computer or smartphone: 4.4%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: Eversource customers averaged 81 minutes without power. Source: EIA Form 861, 2024 reliability data
- Suffolk County storm record since 2015: 125 reports; power outages named in 8 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Boston is 3rd of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Boston, MA | Xfinity (100%) | 70.2% | 76.2% | 7.9% |
| Cambridge, MA | Xfinity (100%) | 8.9% | 78.5% | 5.2% |
| Lowell, MA | Xfinity (99%) | 54.7% | 94.6% | 12.6% |
| Nashua, NH | Xfinity (100%) | 60.5% | 98.2% | 6.6% |
| Worcester, MA | Spectrum (96%) | 28.1% | 6.8% | 8.8% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Boston
Share of Boston homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (100%), Verizon (92%), T-Mobile Home Internet (85%), AT&T (65%), and Netafy, Inc. (49%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Boston power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Boston
The providers with the widest reported coverage in Boston. Start with the one on your bill.
Xfinity in Boston
Reach: reports service to 100% of Boston homes. Network: Cable (with fiber in some areas), run by Comcast.
Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.
Support: 800-934-6489
AT&T in Boston
Reach: reports service to 65% of Boston homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.
Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.
Support: 800-288-2020
Backup internet options in Boston
Xfinity (100% of homes) and AT&T (65%) each report service to more than half of Boston homes. At an address that can get both, they run on separate lines.
Home 5G and fixed-wireless plans from Verizon (92%) and T-Mobile Home Internet (85%) report coverage of Boston homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 69% for 5G.
About 9.4% of Boston households, roughly 26,600 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in Boston
Eversource customers averaged 81 minutes without power in 2024, across 0.69 interruptions each, against 102 minutes for Massachusetts as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Boston power outages when both go out together.
Suffolk County logged 125 storm reports since 2015, most often thunderstorm wind, flood, and flash flood. Reports peak in July. Power outages were named in 8 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 70.2% of Boston homes, cable 99.5% and copper lines 0%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.
Boston internet outage questions
Does a cell network outage take down home internet in Boston?
For the 9.4% of Boston households that rely only on a mobile data plan, yes. The 80.9% with cable, fiber or DSL are not affected.
What can I use for internet in Boston when my provider is down?
A phone hotspot: 4G LTE covers 100% of Boston by area and 5G 69%. Home 5G plans: Verizon (92%) and T-Mobile Home Internet (85%). Where both Xfinity and AT&T are available, the second wired line is a backup.
Can a power outage take internet down in Boston?
Yes, a long power cut can. Eversource customers averaged 81 minutes without power in 2024. NOAA records name power outages in 8 storm episodes in Suffolk County since 2015.
Is fiber or gigabit internet available in Boston?
Fiber is reported at 70.2% of Boston homes (US 55.9%, Massachusetts 50.1%), and plans of 1 Gbps or faster at 76.2% (US 69.2%).
How many Boston households have no home internet?
About 22,400 of 283,374 households, or 7.9%, have no internet subscription of any kind, and another 9.4% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Boston?
Xfinity, at 100% of homes in its FCC filing. Fiber reaches 70.2% of Boston homes and gigabit plans 76.2%.
ISP outage status for Boston
More outage pages for Boston and nearby
Other outage types in Boston
Internet Outages in cities near Boston
- Cambridge, MA 3 mi
- Lowell, MA 23 mi
- Nashua, NH 35 mi
- Pawtucket, RI 37 mi
- Worcester, MA 39 mi
- Derry, NH 39 mi
Report counts are user-submitted; other figures name their official source. How our data works
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