Internet Outages

Rockford, Illinois Internet Outage Today

Live Rockford internet outage reports and how households here get online.

Weather data by Open-Meteo.com

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No internet outage reports in Rockford, Illinois in the last 24 hours

Across Illinois, 2 reports came in over the same 24 hours.

Internet access in Rockford

About 1 in 7 Rockford households has no internet subscription at all.

Share of Rockford homes each provider can serve
  • Xfinity99.5%
  • AT&T85%
  • T-Mobile Home Internet74.1%
  • Verizon63.1%
  • Rise Broadband50.8%
  • WH i3B Bidco LLC/WH i3B Topco, LLC17.7%

6 home internet providers reach at least 5% of the city's 72,545 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.

  • Broadband subscription: 86.6% of 61,324 households (Illinois 90.8%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
  • Fiber to the home: available at 33.9% of 72,545 homes (US 55.9%). Gigabit plans: 83.7%. Cable: 99.5%.
  • Home internet providers filing coverage here: Xfinity (100% of homes), AT&T (85% of homes), Rise Broadband (51% of homes), WH i3B Bidco LLC/WH i3B Topco, LLC (18% of homes). 5G home or mobile coverage: 99.3% of the city area. Source: FCC National Broadband Map, Dec 2025 data
  • Rank: lowest of 10 Illinois cities we track (highest: Naperville, 97.5%).
  • Cable, fiber or DSL: 69.4%. Cellular data only: 13.7% (US 11.5%). Satellite: 5.5%.
  • No internet subscription: 13.4%. No computer or smartphone: 7.6%. One of the wider digital gaps among the cities on this site. Source: US Census Bureau, ACS 2020–2024 (table S2801)
  • Grid reliability, 2024: ComEd customers averaged 132 minutes without power. Source: EIA Form 861, 2024 reliability data
  • Winnebago County storm record since 2015: 284 reports; power outages named in 10 episodes. Source: NOAA Storm Events Database
How Rockford households get online
Broadband
  • Rockford86.6%
  • Illinois90.8%
  • US91%
Cable, fiber, DSL
  • Rockford69.4%
  • Illinois74.6%
  • US75.6%
Cellular only
  • Rockford13.7%
  • Illinois12.2%
  • US11.5%
No internet
  • Rockford13.4%
  • Illinois9.1%
  • US8.9%

Source: Census ACS 2020–2024.

Fiber, gigabit and 5G reach in Rockford
Fiber to the home
  • Rockford33.9%
  • Illinois40.4%
  • US55.9%
Gigabit plans
  • Rockford83.7%
  • Illinois73.1%
  • US69.2%
Cable
  • Rockford99.5%
  • Illinois90.1%
  • US83.1%
5G (35/3 Mbps), by area
  • Rockford99.3%
  • Illinois76.1%
  • US39.4%

Source: FCC National Broadband Map, December 2025 data.

Broadband subscription, Rockford and nearby cities
  • Naperville, IL97.5%
  • Elgin, IL94%
  • Aurora, IL92.8%
  • Janesville, WI91.3%
  • Madison, WI91.3%
  • Rockford, IL86.6%

Rockford is 6th of 6 nearby cities on this measure. Source: Census ACS 2020–2024.

Nearby cities compared
CityWidest wired providerFiberGigabit plansNo internet subscription
Rockford, ILXfinity (100%)33.9%83.7%13.4%
Janesville, WIHilbert Communications LLC (96%)64.9%65.4%8.6%
Elgin, ILXfinity (100%)22.1%82.9%6%
Aurora, ILXfinity (100%)32.4%99.7%7.1%
Madison, WISpectrum (95%)53.8%60.6%8.5%

Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.

Checked September 2026.

Internet providers in Rockford

Share of Rockford homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (100%), AT&T (85%), T-Mobile Home Internet (74%), Verizon (63%), and Rise Broadband (51%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Rockford power outages.

Router checks: internet outage guide. Nationwide: US internet outages.

Who to check first in Rockford

The providers with the widest reported coverage in Rockford. Start with the one on your bill.

Xfinity in Rockford

Reach: reports service to 100% of Rockford homes. Network: Cable (with fiber in some areas), run by Comcast.

Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.

Support: 800-934-6489

AT&T in Rockford

Reach: reports service to 85% of Rockford homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.

Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.

Support: 800-288-2020

Backup internet options in Rockford

Xfinity (100% of homes) and AT&T (85%) each report service to more than half of Rockford homes. At an address that can get both, they run on separate lines.

Home 5G and fixed-wireless plans from T-Mobile Home Internet (74%) and Verizon (63%) report coverage of Rockford homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 99.3% for 5G.

About 13.7% of Rockford households, roughly 8,400 homes, get online only through a cell plan. For them a mobile outage is an internet outage.

Power and weather behind internet outages in Rockford

ComEd customers averaged 132 minutes without power in 2024, across 0.68 interruptions each, against 157 minutes for Illinois as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Rockford power outages when both go out together.

Winnebago County logged 284 storm reports since 2015, most often thunderstorm wind, hail, and flood. Reports peak in July. Power outages were named in 10 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.

Fiber reports reach 33.9% of Rockford homes, cable 99.5% and copper lines 55.5%. Cable is the main wired technology here. One neighborhood node feeds many homes, so a node fault usually shows up as a whole street offline at once.

Rockford internet outage questions

Does a cell network outage take down home internet in Rockford?

For the 13.7% of Rockford households that rely only on a mobile data plan, yes. The 69.4% with cable, fiber or DSL are not affected.

What can I use for internet in Rockford when my provider is down?

A phone hotspot: 4G LTE covers 100% of Rockford by area and 5G 99.3%. Home 5G plans: T-Mobile Home Internet (74%) and Verizon (63%). Where both Xfinity and AT&T are available, the second wired line is a backup.

Can a power outage take internet down in Rockford?

Yes, a long power cut can. ComEd customers averaged 132 minutes without power in 2024. NOAA records name power outages in 10 storm episodes in Winnebago County since 2015.

Is fiber or gigabit internet available in Rockford?

Fiber is reported at 33.9% of Rockford homes (US 55.9%, Illinois 40.4%), and plans of 1 Gbps or faster at 83.7% (US 69.2%).

How many Rockford households have no home internet?

About 8,200 of 61,324 households, or 13.4%, have no internet subscription of any kind, and another 13.7% rely only on a cell plan (Census ACS 2020–2024).

Which internet provider covers the most homes in Rockford?

Xfinity, at 100% of homes in its FCC filing. Fiber reaches 33.9% of Rockford homes and gigabit plans 83.7%.

ISP outage status for Rockford

Recent internet reports in Rockford

Internet reports in Rockford, last 24h
0
Most recent internet report here
None on record
Internet reports across Illinois, last 24h
2
City population
148,655

Other outage types in Rockford

Internet Outages in cities near Rockford

Report counts are user-submitted; other figures name their official source. How our data works