Eugene, Oregon Water Outage Today
Live Eugene water outage reports, Eugene Water & Electric Board (EWEB)’s emergency line and the system’s federal record.
Weather data by Open-Meteo.com
No water outage reports in Eugene, Oregon in the last 24 hours
Who supplies water in Eugene?
Drinking water in Eugene, Oregon is supplied by Eugene Water & Electric Board (EWEB), which handles outages, main breaks and boil water notices for the city.
Public water systems in Oregon are regulated by the Oregon Health Authority Drinking Water Services.
To report no water or a main break, call Eugene Water & Electric Board (EWEB) at 541-685-7595.
Eugene water system at a glance
Federal records name Eugene Water & Electric Board as the public water system for Eugene, with about 176,000 people on its mains. Customers know it as Eugene Water & Electric Board (EWEB); the name on your bill is the one to call.
| Item | Detail |
|---|---|
| Water system in EPA records | Eugene Water & Electric Board (OR4100287) |
| Run by | Local government |
| People served | 176,000 through 64,000 service connections |
| Source of the water | Surface water (rivers, lakes or reservoirs) |
| Active facilities listed by EPA | 1 surface intake, 1 treatment point |
| State regulator | Oregon Health Authority Drinking Water Services |
| Health-based violations since 2015 | 0 |
| Highest lead result (90th percentile) | 5.1 ppb, action level 15 ppb |
Source: EPA SDWIS (Safe Drinking Water Information System).
Where Eugene's tap water comes from
Tap water in Eugene starts as surface water. Eugene Water & Electric Board takes it from the Mckenzie River and runs it through treatment before it reaches the mains.
What this means in an outage. A surface-water system depends on its plant staying online. If the plant, the raw-water pumps or the power feeding them fails, pressure can fall across the entire service area at once, and a precautionary boil notice tends to cover whole zones rather than the single street of a main break.
Why the water goes out in Eugene
These are the causes that match the record for Eugene, listed roughly in order of how much they matter here.
- Freezing weather. Eugene sees about 39 days a year with a low at or below 32°F, and very few days at or below 20°F. The coldest morning in the 2015 through 2025 record came on December 7, 2016. Frozen service lines and meters cause single-address outages, while ground frost and thaw cycles crack older mains and produce the street-wide breaks.
- Long dry spells. The longest stretch without measurable rain since 2015 lasted 65 days, ending August 25, 2018. Dry soil shrinks and shifts around buried pipe, and breaks often cluster when the rain returns and the ground swells again.
- Flooding and heavy rain. NOAA logged 23 flood, flash flood and heavy rain reports in Lane County from 2015 through 2026, and 8 days a year bring an inch of rain or more. High water can wash out the ground under buried pipe, flood pump stations and push treatment plants past their limits, which is why boil notices so often follow a flood.
- Digging and utility work. Street projects, fiber installation and excavation near buried pipe regularly cut mains in Eugene with no warning, usually on a day with perfectly ordinary weather.
- Scheduled work, or a fault inside your own home. Utilities warn customers before a planned shutoff. If nothing was announced and the neighbors are fine, the cause is probably your shutoff valve, meter or pressure regulator.
How weather strains the Eugene water system
Main break season in Eugene runs from late fall into early spring, with the coldest stretch around November through January.
| Measure | Value |
|---|---|
| Days a year at or below 32°F | 39.2 |
| Days a year at or below 20°F | 0.5 |
| Days a year with a high at or below 32°F | 0.1 |
| Days a year at or above 95°F | 2.1 |
| Days a year at or above 100°F | 0.5 |
| Days a year with an inch of rain or more | 7.6 |
| Average annual precipitation | 50.1 in |
| Wettest year | 2024 (66.6 in) |
| Driest year | 2018 (40.5 in) |
| Coldest day in the record | December 7, 2016 |
| Hottest day in the record | August 15, 2020 |
Source: NASA POWER daily reanalysis (MERRA-2) for the city center, 2015–2025.
Freezing days peak in December, averaging 9.3 a year. Source: NASA POWER reanalysis, 2015–2025.
The wettest year was 2024 with 66.6 inches; the driest was 2018 with 40.5. Source: NASA POWER reanalysis, 2015–2025.
Because this is gridded reanalysis data, individual hot and cold days can read a few degrees off what the airport recorded. The day counts and yearly patterns are the useful part.
Eugene boil water notices and EPA compliance record
EPA lists no health-based violations for Eugene Water & Electric Board since 2015.
When Eugene loses pressure after a break or a failed test, Eugene Water & Electric Board (EWEB) asks affected customers to boil water for drinking and cooking. The notice ends only after samples come back clean, which usually takes one to two days after service returns, and the Oregon Health Authority Drinking Water Services supervises the process.
What the lead tests and housing age say about Eugene
The most recent 90th-percentile lead result filed for Eugene Water & Electric Board is 4.5 ppb (2024). The federal action level is 15 ppb, so that result is well under it.
Highest result on file: 5.1 ppb. Source: EPA SDWIS.
The age of the housing matters more than the utility's test average: 31.3% of occupied homes in Eugene predate 1970 and 1986 was the year lead pipe and solder were banned. Flush the cold tap after an outage and ask Eugene Water & Electric Board (EWEB) whether your service line is on its lead inventory.
How long a water outage lasts in Eugene
Most repairs of an ordinary main break in Eugene take half a day once the crew is on site. Bigger mains, deep bury and busy roads stretch that to a day or more.
| Situation | Typical time |
|---|---|
| Planned shutoff | The posted window, though crews often finish ahead of it |
| Ordinary main break | Roughly 4 to 8 working hours |
| Large or deep main | 1 to 3 days |
| Low pressure after a pump or power failure | Until power returns and tanks recover, often within a day |
| Boil water notice after service returns | Until two clean rounds of samples, usually 1 to 2 days |
| Frozen service line or meter | Depends on thaw; a plumber is usually needed |
Source: Utility practice, EPA and state boil water guidance.
Ask Eugene Water & Electric Board (EWEB) for a restoration estimate when you report the outage; for large breaks it is normally posted and updated as the repair progresses.
Emergency water storage for Eugene households
The average household in Eugene has about 2.3 people, so FEMA's minimum of one gallon per person per day comes to roughly 7 gallons for three days and 33 gallons for two weeks.
- 52.1% of households rent. Tell your landlord or property manager about a leak or outage right away, since the shutoff valve may be theirs.
- Do not forget the water heater: the tank holds roughly 30 to 50 gallons you can drink after it is switched off and allowed to cool.
- Fill the bathtub and a few large pots as soon as you hear a break is likely; that water is for flushing and washing, not drinking.
Water systems near Eugene, side by side
| City | System | People served | Source | Health violations since 2015 | Highest lead (ppb) |
|---|---|---|---|---|---|
| Eugene, OR | Eugene Water & Electric Board | 176,000 | Surface | 0 | 5.1 |
| Salem, OR | Salem Public Works | 199,820 | Surface | 0 | 7.5 |
| Hillsboro, OR | City of Hillsboro | 92,632 | Bought (surface) | 0 | 1.1 |
| Portland, OR | Portland Water Bureau | 666,200 | Surface | 1 | 21 |
| Gresham, OR | City of Gresham | 73,932 | Bought (surface) | 0 | 17.4 |
Source: EPA SDWIS.
Water outage pages for nearby cities
Staying informed about water service in Eugene
Sign up for alerts from Eugene Water & Electric Board (EWEB) and check its website or social accounts when the water goes off. If a boil advisory is issued, the water outage guide covers how to treat water and when it is safe again.
Eugene quick answers about water service
Who do I call about no water in Eugene?
Eugene Water & Electric Board (EWEB) at 541-685-7595, day or night. Use 911 only if a main break is flooding property or roads.
Is Eugene water from a river, lake or well?
Per EPA, the water system for Eugene (Eugene Water & Electric Board) is classed as surface water. It draws from the Mckenzie River.
Is Eugene tap water safe to drink?
EPA lists no health-based violations for Eugene Water & Electric Board since 2015, and its latest 90th-percentile lead result is 4.5 ppb against the 15 ppb action level. If the utility issues a boil notice, boil water until it announces the all-clear.
When is water main break season in Eugene?
Cold weather drives most breaks in Eugene, which averages about 39 freezing days a year. Expect the most calls from November through January, especially a day or two after a hard freeze when the ground thaws.
Why is my water pressure low in Eugene?
Low pressure often comes from a nearby main break, heavy demand on a hot evening, or a failed pressure regulator at your own home. If neighbors are affected too, report it to Eugene Water & Electric Board (EWEB); if only your home is, check the regulator and shutoff valve.
How long do boil water advisories last in Eugene?
Plan on one to two days after pressure is back. Eugene Water & Electric Board (EWEB) samples the water, waits for clean lab results and then lifts the notice, with the Oregon Health Authority Drinking Water Services overseeing the steps.
How many gallons of emergency water does a Eugene family need?
One gallon per person per day is the FEMA minimum. For Eugene that means about 7 gallons to cover three days for an average household of 2.3, and 33 gallons for two weeks.
Are there lead service lines in Eugene?
31.3% of occupied homes in Eugene were built before 1970, and lead service lines were not banned until 1986. Ask Eugene Water & Electric Board (EWEB) whether your service line is on its lead inventory, and use a filter certified for lead if you are unsure.
How do I check for water outages near me in Eugene?
There is no pipe-level map on this site. The report counter above reflects what residents of Eugene have sent in over the last day, and Eugene Water & Electric Board (EWEB) has the official word on main breaks, planned shutoffs and boil notices.
More outage pages for Eugene and nearby
Other outage types in Eugene
Water Service Outages in cities near Eugene
- Salem, OR 62 mi · City of Salem Public Works
- Hillsboro, OR 102 mi · City of Hillsboro Water Department
- Portland, OR 104 mi · Portland Water Bureau
- Gresham, OR 105 mi · City of Gresham Water
- Vancouver, WA 112 mi · City of Vancouver Water
- Yakima, WA 216 mi · City of Yakima Water
Report counts are user-submitted; other figures name their official source. How our data works
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