Internet Outages

Eugene, Oregon Internet Outage Today

Live Eugene internet outage reports and how households here get online.

Weather data by Open-Meteo.com

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No internet outage reports in Eugene, Oregon in the last 24 hours

The most recent internet outage report from Eugene came in on September 6, 2026.

Internet access in Eugene

92% of Eugene households have broadband, against 91% nationally.

Share of Eugene homes each provider can serve
  • Xfinity99%
  • Alyrica Networks, Inc.90%
  • CenturyLink / Quantum Fiber81.4%
  • T-Mobile Home Internet72.3%
  • Verizon64.8%
  • AT&T36.8%
  • Hunter Communications & Technologies LLC34.9%

8 home internet providers reach at least 5% of the city's 83,172 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.

  • Broadband subscription: 92% of 76,822 households (Oregon 92.4%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
  • Fiber to the home: available at 44.8% of 83,172 homes (US 55.9%). Gigabit plans: 99.2%. Cable: 98.9%.
  • Home internet providers filing coverage here: Xfinity (99% of homes), Alyrica Networks, Inc. (90% of homes), CenturyLink / Quantum Fiber (81% of homes), AT&T (37% of homes), Hunter Communications & Technologies LLC (35% of homes). 5G home or mobile coverage: 99.1% of the city area. Source: FCC National Broadband Map, Dec 2025 data
  • Rank: 4th of 5 Oregon cities we track (Hillsboro highest at 96.2%, Gresham lowest at 91.7%).
  • Cable, fiber or DSL: 79.2%. Cellular data only: 10.2% (US 11.5%).
  • No internet subscription: 7.8%. No computer or smartphone: 2.2%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
  • Grid reliability, 2024: Eugene Water & Electric Board (EWEB) customers averaged 65 minutes without power. Source: EIA Form 861, 2024 reliability data
  • Lane County storm record since 2015: 41 reports; power outages named in 7 episodes. Source: NOAA Storm Events Database
How Eugene households get online
Broadband
  • Eugene92%
  • Oregon92.4%
  • US91%
Cable, fiber, DSL
  • Eugene79.2%
  • Oregon77.5%
  • US75.6%
Cellular only
  • Eugene10.2%
  • Oregon10%
  • US11.5%
No internet
  • Eugene7.8%
  • Oregon7.4%
  • US8.9%

Source: Census ACS 2020–2024.

Fiber, gigabit and 5G reach in Eugene
Fiber to the home
  • Eugene44.8%
  • Oregon51.8%
  • US55.9%
Gigabit plans
  • Eugene99.2%
  • Oregon70.2%
  • US69.2%
Cable
  • Eugene98.9%
  • Oregon85.4%
  • US83.1%
5G (35/3 Mbps), by area
  • Eugene99.1%
  • Oregon25.3%
  • US39.4%

Source: FCC National Broadband Map, December 2025 data.

Broadband subscription, Eugene and nearby cities
  • Hillsboro, OR96.2%
  • Portland, OR93.9%
  • Vancouver, WA93.4%
  • Salem, OR92.3%
  • Eugene, OR92%
  • Gresham, OR91.7%

Eugene is 5th of 6 nearby cities on this measure. Source: Census ACS 2020–2024.

Nearby cities compared
CityWidest wired providerFiberGigabit plansNo internet subscription
Eugene, ORXfinity (99%)44.8%99.2%7.8%
Salem, ORXfinity (99%)22.9%72.1%7.4%
Hillsboro, ORXfinity (100%)70.9%99.6%3.6%
Portland, ORXfinity (99%)71.5%81.9%5.9%
Gresham, ORXfinity (100%)61.5%98.9%8.3%

Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.

Checked September 2026.

Internet providers in Eugene

Share of Eugene homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (99%), Alyrica Networks, Inc. (90%), CenturyLink / Quantum Fiber (81%), T-Mobile Home Internet (72%), and Verizon (65%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Eugene power outages.

Router checks: internet outage guide. Nationwide: US internet outages.

Who to check first in Eugene

The providers with the widest reported coverage in Eugene. Start with the one on your bill.

Xfinity in Eugene

Reach: reports service to 99% of Eugene homes. Network: Cable (with fiber in some areas), run by Comcast.

Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.

Support: 800-934-6489

CenturyLink / Quantum Fiber in Eugene

Reach: reports service to 81% of Eugene homes. Network: DSL and fiber (Quantum Fiber), run by Lumen.

Where to check: Sign in to the CenturyLink app or centurylink.com to check for a service outage at your address.

AT&T in Eugene

Reach: reports service to 37% of Eugene homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.

Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.

Support: 800-288-2020

Backup internet options in Eugene

Xfinity (99% of homes) and Alyrica Networks, Inc. (90%) each report service to more than half of Eugene homes. At an address that can get both, they run on separate lines.

Home 5G and fixed-wireless plans from T-Mobile Home Internet (72%) and Verizon (65%) report coverage of Eugene homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 99.1% for 5G.

About 10.2% of Eugene households, roughly 7,800 homes, get online only through a cell plan. For them a mobile outage is an internet outage.

Power and weather behind internet outages in Eugene

Eugene Water & Electric Board (EWEB) customers averaged 65 minutes without power in 2024, across 0.34 interruptions each, against 591 minutes for Oregon as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Eugene power outages when both go out together.

Lane County logged 41 storm reports since 2015, most often flood and thunderstorm wind. Reports peak in April. Power outages were named in 7 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.

Fiber reports reach 44.8% of Eugene homes, cable 98.9% and copper lines 64.3%. Cable is the main wired technology here. One neighborhood node feeds many homes, so a node fault usually shows up as a whole street offline at once.

Eugene internet outage questions

Does a cell network outage take down home internet in Eugene?

For the 10.2% of Eugene households that rely only on a mobile data plan, yes. The 79.2% with cable, fiber or DSL are not affected.

What can I use for internet in Eugene when my provider is down?

A phone hotspot: 4G LTE covers 100% of Eugene by area and 5G 99.1%. Home 5G plans: T-Mobile Home Internet (72%) and Verizon (65%). Where both Xfinity and Alyrica Networks, Inc. are available, the second wired line is a backup.

Can a power outage take internet down in Eugene?

Yes, a long power cut can. Eugene Water & Electric Board (EWEB) customers averaged 65 minutes without power in 2024. NOAA records name power outages in 7 storm episodes in Lane County since 2015.

Is fiber or gigabit internet available in Eugene?

Fiber is reported at 44.8% of Eugene homes (US 55.9%, Oregon 51.8%), and plans of 1 Gbps or faster at 99.2% (US 69.2%).

How many Eugene households have no home internet?

About 6,000 of 76,822 households, or 7.8%, have no internet subscription of any kind, and another 10.2% rely only on a cell plan (Census ACS 2020–2024).

Which internet provider covers the most homes in Eugene?

Xfinity, at 99% of homes in its FCC filing. Fiber reaches 44.8% of Eugene homes and gigabit plans 99.2%.

ISP outage status for Eugene

Recent internet reports in Eugene

Internet reports in Eugene, last 24h
0
Most recent internet report here
September 6, 2026
Internet reports across Oregon, last 24h
0
City population
176,654

Other outage types in Eugene

Internet Outages in cities near Eugene

Report counts are user-submitted; other figures name their official source. How our data works