Syracuse, New York Internet Outage Today
Live Syracuse internet outage reports and how households here get online.
Weather data by Open-Meteo.com
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No internet outage reports in Syracuse, New York in the last 24 hours
The most recent internet outage report from Syracuse came in 3 days ago. Across New York, 1 report came in over the same 24 hours. Over the past 90 days, Syracuse residents filed 3 internet outage reports here on 3 separate days; the busiest was October 20, with 1.
Internet access in Syracuse
Spectrum can serve 96.8% of Syracuse homes, and no other wired provider reaches more than 5%, so one network outage can take most of the city offline.
3 home internet providers reach at least 5% of the city's 70,795 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 88.1% of 59,816 households (New York 90.8%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 54.1% of 70,795 homes (US 55.9%). Gigabit plans: 15.2%. Cable: 96.5%.
- Home internet providers filing coverage here: Spectrum (97% of homes). 5G home or mobile coverage: 99.8% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: 5th of 8 New York cities we track (Yonkers highest at 92%, Mount Vernon lowest at 83.6%).
- Cable, fiber or DSL: 73.8%. Cellular data only: 11.8% (US 11.5%).
- No internet subscription: 11.8%. No computer or smartphone: 7.2%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: National Grid customers averaged 510 minutes without power. Outages that long outlast the batteries in street-side cable and fiber cabinets. Source: EIA Form 861, 2024 reliability data
- Onondaga County storm record since 2015: 294 reports; power outages named in 4 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Syracuse is 3rd of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Syracuse, NY | Spectrum (97%) | 54.1% | 15.2% | 11.8% |
| Rochester, NY | Spectrum (95%) | 47.5% | 96% | 13.4% |
| Schenectady, NY | Spectrum (97%) | 85.7% | 10.8% | 13.6% |
| Buffalo, NY | Spectrum (97%) | 54% | 40.3% | 11.4% |
| Allentown, PA | Astound (98%) | 75.4% | 51.5% | 13.3% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Syracuse
Share of Syracuse homes each provider reported it can serve, in FCC filings for December 2025: Spectrum (97%), Verizon (93%), and T-Mobile Home Internet (73%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Syracuse power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Syracuse
The providers with the widest reported coverage in Syracuse. Start with the one on your bill.
Spectrum in Syracuse
Reach: reports service to 97% of Syracuse homes. Network: Cable, run by Charter Communications.
Where to check: Sign in to the My Spectrum app or spectrum.net; outages at your address show on the account page.
Backup internet options in Syracuse
Spectrum is the only wired provider reporting service to more than half of Syracuse homes (97%). When its network fails, most households here have no second wired line to switch to, so a phone hotspot or a home 5G plan is the practical backup.
Home 5G and fixed-wireless plans from Verizon (93%) and T-Mobile Home Internet (73%) report coverage of Syracuse homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 99.8% for 5G.
About 11.8% of Syracuse households, roughly 7,100 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in Syracuse
National Grid customers averaged 510 minutes without power in 2024, across 1.69 interruptions each, against 220 minutes for New York as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Syracuse power outages when both go out together.
Onondaga County logged 294 storm reports since 2015, most often thunderstorm wind, flash flood, and hail. Reports peak in July. Power outages were named in 4 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 54.1% of Syracuse homes, cable 96.5% and copper lines 0%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.
Syracuse internet outage questions
Does a cell network outage take down home internet in Syracuse?
For the 11.8% of Syracuse households that rely only on a mobile data plan, yes. The 73.8% with cable, fiber or DSL are not affected.
What can I use for internet in Syracuse when my provider is down?
A phone hotspot: 4G LTE covers 100% of Syracuse by area and 5G 99.8%. Home 5G plans: Verizon (93%) and T-Mobile Home Internet (73%).
Can a power outage take internet down in Syracuse?
Yes, a long power cut can. National Grid customers averaged 510 minutes without power in 2024. NOAA records name power outages in 4 storm episodes in Onondaga County since 2015.
Is fiber or gigabit internet available in Syracuse?
Fiber is reported at 54.1% of Syracuse homes (US 55.9%, New York 69.9%), and plans of 1 Gbps or faster at 15.2% (US 69.2%).
How many Syracuse households have no home internet?
About 7,100 of 59,816 households, or 11.8%, have no internet subscription of any kind, and another 11.8% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Syracuse?
Spectrum, at 97% of homes in its FCC filing. Fiber reaches 54.1% of Syracuse homes and gigabit plans 15.2%.
ISP outage status for Syracuse
Recent internet reports in Syracuse
- Internet reports in Syracuse, last 24h
- 0
- Most recent internet report here
- 3 days ago
- Internet reports across New York, last 24h
- 1
- City population
- 148,620
Other outage types in Syracuse
Internet Outages in cities near Syracuse
- Utica, NY 46 mi
- Rochester, NY 74 mi
- Schenectady, NY 113 mi
- Scranton, PA 116 mi
- Albany, NY 124 mi
- Buffalo, NY 139 mi · 1 report in 24h
Report counts are user-submitted; other figures name their official source. How our data works
anon-1 Reported this outage
Internet has been out since 0500 today
anon-2 Reported this outage
Internet outage with spectrum syracuse ny