New York City, New York Internet Outage Today
Live New York City internet outage reports and how households here get online.
Weather data by Open-Meteo.com
No internet outage reports in New York City, New York in the last 24 hours
The most recent internet outage report from New York City came in 8 days ago. Over the past 90 days, New York City residents filed 2 internet outage reports here on 2 separate days; the busiest was October 1, with 1.
Internet access in New York City
Fiber reaches 79.3% of homes in New York City, well above the 55.9% national figure, so a single cable outage leaves most households with a wired backup option.
6 home internet providers reach at least 5% of the city's 3,932,926 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 90.5% of 3,334,088 households (New York 90.8%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 79.3% of 3,932,926 homes (US 55.9%). Gigabit plans: 70.8%. Cable: 97.3%.
- Home internet providers filing coverage here: Spectrum (65% of homes), Starry (35% of homes), Optimum (33% of homes), Astound (20% of homes). 5G home or mobile coverage: 96.5% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: 3rd of 8 New York cities we track (Yonkers highest at 92%, Mount Vernon lowest at 83.6%).
- Cable, fiber or DSL: 74.9%. Cellular data only: 13.8% (US 11.5%).
- No internet subscription: 9.4%. No computer or smartphone: 5.3%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: Con Edison customers averaged 28 minutes without power. Source: EIA Form 861, 2024 reliability data
- New York County storm record since 2015: 46 reports; power outages named in 4 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
New York City is 3rd of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| New York City, NY | Spectrum (65%) | 79.3% | 70.8% | 9.4% |
| Jersey City, NJ | Xfinity (98%) | 84.2% | 94.2% | 7.4% |
| Newark, NJ | Optimum (95%) | 88.2% | 87.7% | 13.5% |
| Yonkers, NY | Optimum (94%) | 92.1% | 90% | 7.8% |
| Mount Vernon, NY | Spectrum (96%) | 90.3% | 81.8% | 16.2% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in New York City
Share of New York City homes each provider reported it can serve, in FCC filings for December 2025: Verizon (93%), T-Mobile Home Internet (87%), Spectrum (65%), Starry (35%), and Optimum (33%). Check your own address on the FCC National Broadband Map. If the lights are out too, see New York City power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in New York City
The providers with the widest reported coverage in New York City. Start with the one on your bill.
Spectrum in New York City
Reach: reports service to 65% of New York City homes. Network: Cable, run by Charter Communications.
Where to check: Sign in to the My Spectrum app or spectrum.net; outages at your address show on the account page.
Optimum in New York City
Reach: reports service to 33% of New York City homes. Network: Cable and fiber, run by Optimum (Altice USA).
Where to check: Sign in to the Optimum app or optimum.net to see outages at your address.
Backup internet options in New York City
Spectrum is the only wired provider reporting service to more than half of New York City homes (65%); the next largest, Starry, reaches 35%. When its network fails, most households here have no second wired line to switch to, so a phone hotspot or a home 5G plan is the practical backup.
Home 5G and fixed-wireless plans from Verizon (93%) and T-Mobile Home Internet (87%) report coverage of New York City homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 96.5% for 5G.
About 13.8% of New York City households, roughly 460,100 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in New York City
Con Edison customers averaged 28 minutes without power in 2024, across 0.13 interruptions each, against 220 minutes for New York as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See New York City power outages when both go out together.
New York County logged 46 storm reports since 2015, most often thunderstorm wind and flash flood. Reports peak in June. Power outages were named in 4 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 79.3% of New York City homes, cable 97.3% and copper lines 0.3%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.
New York City internet outage questions
Does a cell network outage take down home internet in New York City?
For the 13.8% of New York City households that rely only on a mobile data plan, yes. The 74.9% with cable, fiber or DSL are not affected.
What can I use for internet in New York City when my provider is down?
A phone hotspot: 4G LTE covers 100% of New York City by area and 5G 96.5%. Home 5G plans: Verizon (93%) and T-Mobile Home Internet (87%).
Can a power outage take internet down in New York City?
Yes, a long power cut can. Con Edison customers averaged 28 minutes without power in 2024. NOAA records name power outages in 4 storm episodes in New York County since 2015.
Is fiber or gigabit internet available in New York City?
Fiber is reported at 79.3% of New York City homes (US 55.9%, New York 69.9%), and plans of 1 Gbps or faster at 70.8% (US 69.2%).
How many New York City households have no home internet?
About 313,400 of 3,334,088 households, or 9.4%, have no internet subscription of any kind, and another 13.8% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in New York City?
Verizon, at 93% of homes in its FCC filing. Fiber reaches 79.3% of New York City homes and gigabit plans 70.8%.
ISP outage status for New York City
Recent internet reports in New York City
- Internet reports in New York City, last 24h
- 0
- Most recent internet report here
- 8 days ago
- Internet reports across New York, last 24h
- 0
- City population
- 8,336,817
Other outage types in New York City
Internet Outages in cities near New York City
- Jersey City, NJ 4 mi
- Newark, NJ 9 mi
- Elizabeth, NJ 11 mi
- Paterson, NJ 16 mi
- Yonkers, NY 16 mi
- Mount Vernon, NY 16 mi
Report counts are user-submitted; other figures name their official source. How our data works
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