Jersey City, New Jersey Internet Outage Today
Live Jersey City internet outage reports and how households here get online.
Weather data by Open-Meteo.com
No internet outage reports in Jersey City, New Jersey in the last 24 hours
Across New Jersey, 1 report came in over the same 24 hours.
Internet access in Jersey City
Fiber reaches 84.2% of homes in Jersey City, well above the 55.9% national figure, so a single cable outage leaves most households with a wired backup option.
5 home internet providers reach at least 5% of the city's 139,140 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 92.5% of 125,223 households (New Jersey 92.8%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 84.2% of 139,140 homes (US 55.9%). Gigabit plans: 94.2%. Cable: 96.5%.
- Home internet providers filing coverage here: Xfinity (98% of homes), AT&T (64% of homes), Starry (14% of homes). 5G home or mobile coverage: 98.6% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: 3rd of 6 New Jersey cities we track (Hamilton highest at 95.4%, Newark lowest at 86.4%).
- Cable, fiber or DSL: 80.4%. Cellular data only: 10.8% (US 11.5%).
- No internet subscription: 7.4%. No computer or smartphone: 4.2%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: PSE&G customers averaged 45 minutes without power. Source: EIA Form 861, 2024 reliability data
- Hudson County storm record since 2015: 89 reports; power outages named in 6 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Jersey City is 1st of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Jersey City, NJ | Xfinity (98%) | 84.2% | 94.2% | 7.4% |
| New York City, NY | Spectrum (65%) | 79.3% | 70.8% | 9.4% |
| Newark, NJ | Optimum (95%) | 88.2% | 87.7% | 13.5% |
| Paterson, NJ | Optimum (94%) | 94.1% | 93.4% | 10.6% |
| Yonkers, NY | Optimum (94%) | 92.1% | 90% | 7.8% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Jersey City
Share of Jersey City homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (98%), Verizon (93%), T-Mobile Home Internet (87%), AT&T (64%), and Starry (14%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Jersey City power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Jersey City
The providers with the widest reported coverage in Jersey City. Start with the one on your bill.
Xfinity in Jersey City
Reach: reports service to 98% of Jersey City homes. Network: Cable (with fiber in some areas), run by Comcast.
Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.
Support: 800-934-6489
AT&T in Jersey City
Reach: reports service to 64% of Jersey City homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.
Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.
Support: 800-288-2020
Backup internet options in Jersey City
Xfinity (98% of homes) and AT&T (64%) each report service to more than half of Jersey City homes. At an address that can get both, they run on separate lines.
Home 5G and fixed-wireless plans from Verizon (93%) and T-Mobile Home Internet (87%) report coverage of Jersey City homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 98.6% for 5G.
About 10.8% of Jersey City households, roughly 13,500 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in Jersey City
PSE&G customers averaged 45 minutes without power in 2024, across 0.57 interruptions each, against 174 minutes for New Jersey as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Jersey City power outages when both go out together.
Hudson County logged 89 storm reports since 2015, most often flash flood and thunderstorm wind. Reports peak in July. Power outages were named in 6 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 84.2% of Jersey City homes, cable 96.5% and copper lines 3.7%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.
Jersey City internet outage questions
Does a cell network outage take down home internet in Jersey City?
For the 10.8% of Jersey City households that rely only on a mobile data plan, yes. The 80.4% with cable, fiber or DSL are not affected.
What can I use for internet in Jersey City when my provider is down?
A phone hotspot: 4G LTE covers 100% of Jersey City by area and 5G 98.6%. Home 5G plans: Verizon (93%) and T-Mobile Home Internet (87%). Where both Xfinity and AT&T are available, the second wired line is a backup.
Can a power outage take internet down in Jersey City?
Yes, a long power cut can. PSE&G customers averaged 45 minutes without power in 2024. NOAA records name power outages in 6 storm episodes in Hudson County since 2015.
Is fiber or gigabit internet available in Jersey City?
Fiber is reported at 84.2% of Jersey City homes (US 55.9%, New Jersey 67.3%), and plans of 1 Gbps or faster at 94.2% (US 69.2%).
How many Jersey City households have no home internet?
About 9,300 of 125,223 households, or 7.4%, have no internet subscription of any kind, and another 10.8% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Jersey City?
Xfinity, at 98% of homes in its FCC filing. Fiber reaches 84.2% of Jersey City homes and gigabit plans 94.2%.
ISP outage status for Jersey City
Recent internet reports in Jersey City
- Internet reports in Jersey City, last 24h
- 0
- Most recent internet report here
- None on record
- Internet reports across New Jersey, last 24h
- 1
- City population
- 292,449
Other outage types in Jersey City
Internet Outages in cities near Jersey City
- New York City, NY 4 mi
- Newark, NJ 5 mi
- Elizabeth, NJ 8 mi
- Paterson, NJ 14 mi
- Woodbridge, NJ 16 mi
- Yonkers, NY 17 mi
Report counts are user-submitted; other figures name their official source. How our data works
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