Internet Outages

Springfield, Illinois Internet Outage Today

Live Springfield internet outage reports and how households here get online.

Weather data by Open-Meteo.com

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No internet outage reports in Springfield, Illinois in the last 24 hours

The most recent internet outage report from Springfield came in on September 23, 2026. Over the past 90 days, Springfield residents filed 5 internet outage reports here on 3 separate days; the busiest was September 23, with 3.

Internet access in Springfield

20.7% of Springfield households are online only through a cell plan, well above the 11.5% national share, so mobile outages hit home internet here harder than usual.

Share of Springfield homes each provider can serve
  • Xfinity99.7%
  • AT&T89.6%
  • T-Mobile Home Internet84.1%
  • Rise Broadband82%
  • Verizon71.5%
  • WH i3B Bidco LLC/WH i3B Topco, LLC22.6%
  • Royell Communications, Inc.6.5%

7 home internet providers reach at least 5% of the city's 63,676 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.

  • Broadband subscription: 90.1% of 51,040 households (Illinois 90.8%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
  • Fiber to the home: available at 50.9% of 63,676 homes (US 55.9%). Gigabit plans: 59%. Cable: 99.7%.
  • Home internet providers filing coverage here: Xfinity (100% of homes), AT&T (90% of homes), Rise Broadband (82% of homes), WH i3B Bidco LLC/WH i3B Topco, LLC (23% of homes), Royell Communications, Inc. (6% of homes). 5G home or mobile coverage: 97.6% of the city area. Source: FCC National Broadband Map, Dec 2025 data
  • Rank: 6th of 10 Illinois cities we track (Naperville highest at 97.5%, Rockford lowest at 86.6%).
  • Cable, fiber or DSL: 67.2%. Cellular data only: 20.7% (US 11.5%). An unusually large share of homes here depend on a mobile carrier for home internet.
  • No internet subscription: 9.9%. No computer or smartphone: 5.4%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
  • Grid reliability, 2024: City Water, Light & Power (CWLP) customers averaged 83 minutes without power. Source: EIA Form 861, 2024 reliability data
  • Sangamon County storm record since 2015: 424 reports; power outages named in 4 episodes. Source: NOAA Storm Events Database
How Springfield households get online
Broadband
  • Springfield90.1%
  • Illinois90.8%
  • US91%
Cable, fiber, DSL
  • Springfield67.2%
  • Illinois74.6%
  • US75.6%
Cellular only
  • Springfield20.7%
  • Illinois12.2%
  • US11.5%
No internet
  • Springfield9.9%
  • Illinois9.1%
  • US8.9%

Source: Census ACS 2020–2024.

Fiber, gigabit and 5G reach in Springfield
Fiber to the home
  • Springfield50.9%
  • Illinois40.4%
  • US55.9%
Gigabit plans
  • Springfield59%
  • Illinois73.1%
  • US69.2%
Cable
  • Springfield99.7%
  • Illinois90.1%
  • US83.1%
5G (35/3 Mbps), by area
  • Springfield97.6%
  • Illinois76.1%
  • US39.4%

Source: FCC National Broadband Map, December 2025 data.

Broadband subscription, Springfield and nearby cities
  • Joliet, IL93.4%
  • Champaign, IL91.4%
  • Springfield, IL90.1%
  • Davenport, IA89.8%
  • Peoria, IL89.6%
  • St. Louis, MO86.8%

Springfield is 3rd of 6 nearby cities on this measure. Source: Census ACS 2020–2024.

Nearby cities compared
CityWidest wired providerFiberGigabit plansNo internet subscription
Springfield, ILXfinity (100%)50.9%59%9.9%
Peoria, ILXfinity (99%)69.7%97.1%9.8%
Champaign, ILXfinity (99%)93.1%95.4%8.5%
St. Louis, MOBrown Dog Networks LLC (100%)54.6%97%13.1%
Davenport, IAMediacom (99%)87.4%86.2%10%

Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.

Checked September 2026.

Internet providers in Springfield

Share of Springfield homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (100%), AT&T (90%), T-Mobile Home Internet (84%), Rise Broadband (82%), and Verizon (72%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Springfield power outages.

Router checks: internet outage guide. Nationwide: US internet outages.

Who to check first in Springfield

The providers with the widest reported coverage in Springfield. Start with the one on your bill.

Xfinity in Springfield

Reach: reports service to 100% of Springfield homes. Network: Cable (with fiber in some areas), run by Comcast.

Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.

Support: 800-934-6489

AT&T in Springfield

Reach: reports service to 90% of Springfield homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.

Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.

Support: 800-288-2020

Backup internet options in Springfield

Xfinity (100% of homes) and AT&T (90%) each report service to more than half of Springfield homes. At an address that can get both, they run on separate lines.

Home 5G and fixed-wireless plans from T-Mobile Home Internet (84%) and Verizon (72%) report coverage of Springfield homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 97.6% for 5G.

About 20.7% of Springfield households, roughly 10,600 homes, get online only through a cell plan. For them a mobile outage is an internet outage.

Power and weather behind internet outages in Springfield

City Water, Light & Power (CWLP) customers averaged 83 minutes without power in 2024, across 1.09 interruptions each, against 157 minutes for Illinois as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Springfield power outages when both go out together.

Sangamon County logged 424 storm reports since 2015, most often thunderstorm wind, hail, and flash flood. Reports peak in June. Power outages were named in 4 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.

Fiber reports reach 50.9% of Springfield homes, cable 99.7% and copper lines 58%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.

Springfield internet outage questions

Does a cell network outage take down home internet in Springfield?

For the 20.7% of Springfield households that rely only on a mobile data plan, yes. The 67.2% with cable, fiber or DSL are not affected.

What can I use for internet in Springfield when my provider is down?

A phone hotspot: 4G LTE covers 100% of Springfield by area and 5G 97.6%. Home 5G plans: T-Mobile Home Internet (84%) and Verizon (72%). Where both Xfinity and AT&T are available, the second wired line is a backup.

Can a power outage take internet down in Springfield?

Yes, a long power cut can. City Water, Light & Power (CWLP) customers averaged 83 minutes without power in 2024. NOAA records name power outages in 4 storm episodes in Sangamon County since 2015.

Is fiber or gigabit internet available in Springfield?

Fiber is reported at 50.9% of Springfield homes (US 55.9%, Illinois 40.4%), and plans of 1 Gbps or faster at 59% (US 69.2%).

How many Springfield households have no home internet?

About 5,100 of 51,040 households, or 9.9%, have no internet subscription of any kind, and another 20.7% rely only on a cell plan (Census ACS 2020–2024).

Which internet provider covers the most homes in Springfield?

Xfinity, at 100% of homes in its FCC filing. Fiber reaches 50.9% of Springfield homes and gigabit plans 59%.

ISP outage status for Springfield

Recent internet reports in Springfield

Internet reports in Springfield, last 24h
0
Most recent internet report here
September 23, 2026
Internet reports across Illinois, last 24h
0
City population
114,230

Other outage types in Springfield

Internet Outages in cities near Springfield

Report counts are user-submitted; other figures name their official source. How our data works