Water Service Outages

Joliet, Illinois Water Outage Today

Live Joliet water outage reports, City of Joliet Public Utilities’s emergency line and the system’s federal record.

Weather data by Open-Meteo.com

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No water outage reports in Joliet, Illinois in the last 24 hours

The most recent water outage report from Joliet came in on September 10, 2026. Over the past 90 days, Joliet residents filed 2 water outage reports here on 1 separate day.

Who supplies water in Joliet?

Drinking water in Joliet, Illinois is supplied by City of Joliet Public Utilities, which handles outages, main breaks and boil water notices for the city.

Public water systems in Illinois are regulated by the Illinois Environmental Protection Agency (Illinois EPA).

To report no water or a main break, call City of Joliet Public Utilities at 815-724-4220.

Who runs the water in Joliet: system profile

EPA lists one municipal water system for Joliet, serving about 160,000 people. Customers know it as City of Joliet Public Utilities; the name on your bill is the one to call.

Joliet water system at a glance
ItemDetail
Water system in EPA recordsJoliet (IL1970450)
Run byLocal government
People served160,000 through 49,000 service connections
Source of the waterGroundwater (wells)
Active facilities listed by EPA26 active wells, 11 treatment points, 10 storage tanks and reservoirs, 4 pump facilities
State regulatorIllinois Environmental Protection Agency (Illinois EPA)
Health-based violations since 20151
Highest lead result (90th percentile)9 ppb, action level 15 ppb

Source: EPA SDWIS (Safe Drinking Water Information System).

Where Joliet's tap water comes from

Water in Joliet comes out of the ground. Joliet runs 26 active wells that lift it to the surface for treatment and distribution. After treatment the water is held in 10 storage tanks and reservoirs and pushed uphill by 4 pump facilities; that storage is the buffer that keeps taps running for a few hours after a pump or main fails.

The outage angle. Groundwater only reaches the tap while pump motors are turning, so electricity is the weak point. After a storm or grid failure the first question is which wells have backup generators; City of Joliet Public Utilities can tell you whether yours do.

What causes water outages and low pressure in Joliet

Which failures hit Joliet hardest follows from its weather, its housing stock and how it is supplied.

  • Freezing weather. Joliet sees about 131 days a year with a low at or below 32°F, and 44 days at or below 20°F. The coldest morning in the 2015 through 2025 record came on January 31, 2019. The longest stretch with highs that never rose above freezing ran 16 days, ending February 20, 2021. Frozen service lines and meters cause single-address outages, while ground frost and thaw cycles crack older mains and produce the street-wide breaks.
  • Flooding and heavy rain. NOAA logged 88 flood, flash flood and heavy rain reports in Will County from 2015 through 2026, and 4 days a year bring an inch of rain or more. Floodwater can undercut pipe crossings, swamp pump stations and overload treatment plants, and a notice to boil water often follows when it enters the system.
  • Storm-driven power loss. Thunderstorm wind, hail and tornado reports in Will County number 427 since 2015. Pump stations and treatment plants that depend on ComEd run on the electric grid, so a storm that downs power lines can lower water pressure even when no pipe is damaged.
  • Construction and third-party damage. A backhoe or boring crew that hits a main is among the most common reasons a single block goes dry without warning. Utilities handle those the same way as any break: isolate, repair, flush.
  • Scheduled work, or a fault inside your own home. Utilities warn customers before a planned shutoff. If nothing was announced and the neighbors are fine, the cause is probably your shutoff valve, meter or pressure regulator.

Freeze, heat and rain: the Joliet weather record

Main break season in Joliet runs from late fall into early spring, with the coldest stretch around December through February.

Joliet weather that stresses the water system, 2015–2025
MeasureValue
Days a year at or below 32°F131.4
Days a year at or below 20°F44.3
Days a year with a high at or below 32°F34.3
Days a year at or above 95°F0.5
Days a year at or above 100°F0.1
Days a year with an inch of rain or more4.4
Average annual precipitation38.7 in
Wettest year2019 (49.1 in)
Driest year2025 (32.3 in)
Coldest day in the recordJanuary 31, 2019
Hottest day in the recordAugust 24, 2023

Source: NASA POWER daily reanalysis (MERRA-2) for the city center, 2015–2025.

Freezing days by month in Joliet (average per year)
Jan: 29.529.5JanFeb: 25.725.7FebMar: 20.920.9MarApr: 8.68.6AprMay: 0.30.3MayJun: 00JunJul: 00JulAug: 00AugSep: 00SepOct: 2.62.6OctNov: 17.317.3NovDec: 26.526.5Dec

Freezing days peak in January, averaging 29.5 a year. Source: NASA POWER reanalysis, 2015–2025.

Precipitation by year in Joliet (inches)
2015: 434320152016: 39.239.220162017: 41.441.420172018: 414120182019: 49.149.120192020: 383820202021: 34.834.820212022: 343420222023: 35.335.320232024: 37.137.120242025: 32.332.32025

The wettest year was 2019 with 49.1 inches; the driest was 2025 with 32.3. Source: NASA POWER reanalysis, 2015–2025.

Because this is gridded reanalysis data, individual hot and cold days can read a few degrees off what the airport recorded. The day counts and yearly patterns are the useful part.

Is Joliet water safe? Boil notices and EPA record

EPA lists 1 health-based violation for Joliet since 2015. It also lists 13 monitoring or reporting entries that are about paperwork rather than water quality, such as a missed sample or a late report.

Most recent health-based entries:

  • October 2024: A treatment technique violation It is marked resolved.
Joliet EPA violations since 2015, by rule
Type of violationHealth-basedMonitoring and other
Chemical and radiological contaminants09
Lead and copper11
Other03

Source: EPA SDWIS.

EPA violations by year, Joliet
2015: 002015: 020152016: 002016: 020162017: 552017: 020172018: 002018: 020182019: 002019: 020192020: 002020: 020202021: 002021: 020212022: 002022: 020222023: 442023: 020232024: 442024: 120242025: 002025: 02025

Monitoring and other Health-based

Violations are counted by the year the compliance period began. Source: EPA SDWIS.

Boil water notices in Joliet are precautions, not findings. When pressure drops, City of Joliet Public Utilities tells affected customers to boil water until two rounds of lab tests are clean, a process that normally takes 24 to 48 hours after service is restored, under oversight from the Illinois Environmental Protection Agency (Illinois EPA).

What the lead tests and housing age say about Joliet

The most recent 90th-percentile lead result filed for Joliet is 6.5 ppb (2026). The federal action level is 15 ppb, so that result is well under it.

Lead at the 90th-percentile home, Joliet
2017: 7.77.720172018: 8.28.220182021: 7.27.220212022: 4.44.420222023: 5.55.520232024: 7.87.820242025: 9920252026: 6.56.52026Action level 15 ppb

Highest result on file: 9 ppb. Source: EPA SDWIS.

The age of the housing matters more than the utility's test average: 38.9% of occupied homes in Joliet predate 1970 and 1986 was the year lead pipe and solder were banned. Flush the cold tap after an outage and ask City of Joliet Public Utilities whether your service line is on its lead inventory.

When will the water come back on in Joliet?

Most repairs of an ordinary main break in Joliet take half a day once the crew is on site. Bigger mains, deep bury and busy roads stretch that to a day or more.

How long each kind of outage tends to last
SituationTypical time
Planned shutoffThe posted window, though crews often finish ahead of it
Ordinary main breakAbout 4 to 8 hours after the crew is on site
Large or deep mainA day or two, sometimes three
Low pressure after a pump or power failureAs long as the outage itself, plus a few hours to refill tanks
Boil water notice after service returnsOne to two days while samples are tested
Frozen service line or meterDepends on thaw; a plumber is usually needed

Source: Utility practice, EPA and state boil water guidance.

City of Joliet Public Utilities will post an estimated restoration time for a break that affects many customers; ask for the repair crew's estimate when you call.

Preparing for a long water outage in Joliet

The average household in Joliet has about 2.9 people, so FEMA's minimum of one gallon per person per day comes to roughly 9 gallons for three days and 41 gallons for two weeks.

  • Your water heater tank holds 30 to 50 gallons of clean water. Turn off the power or gas to it first, then drain from the valve at the bottom.
  • Fill a tub or large containers early for toilets, cleaning and handwashing, and store drinking water separately in clean bottles.

How Joliet compares with nearby water systems

Nearby water systems compared
CitySystemPeople servedSourceHealth violations since 2015Highest lead (ppb)
Joliet, ILJoliet160,000Ground19
Naperville, ILNaperville's water system156,406Bought (surface)07.1
Aurora, ILAurora183,000Surface024
Chicago, ILChicago2,721,308Surface09.1
Elgin, ILElgin114,797Surface053

Source: EPA SDWIS.

Water outage pages for nearby cities

Naperville, IL · Aurora, IL · Chicago, IL · Elgin, IL

Where to find official Joliet water notices

Official word on main breaks, planned shutoffs and boil advisories comes from City of Joliet Public Utilities, not from this page. Our water outage guide explains what each kind of notice asks you to do.

Joliet frequently asked water questions

Who do I call about no water in Joliet?

City of Joliet Public Utilities at 815-724-4220, day or night. Use 911 only if a main break is flooding property or roads.

Where does Joliet get its water?

EPA records for the city water system say Joliet relies on groundwater.

Is the water in Joliet safe?

EPA lists 1 health-based violation for Joliet since 2015, most recently a treatment technique violation in October 2024, and its latest 90th-percentile lead result is 6.5 ppb against the 15 ppb action level. If the utility issues a boil notice, boil water until it announces the all-clear.

What time of year are Joliet water main breaks most common?

Winter, mostly. Joliet sees roughly 131 days a year at or below freezing, and the peak runs December through February. Expect breaks to cluster just after sharp temperature swings.

What causes low water pressure in Joliet?

Check whether neighbors have the same problem. If they do, it is probably a main break, a pump problem or evening demand, and City of Joliet Public Utilities should hear about it. If not, the cause is likely inside your own plumbing.

How long does a boil water notice last in Joliet?

Typically a day or two. Bacteria tests take about 24 hours, so City of Joliet Public Utilities cannot end a notice until clean samples come back; the Illinois Environmental Protection Agency (Illinois EPA) sets the rules for that process.

How much drinking water should I keep at home in Joliet?

Store at least three days of water, and two weeks if you can. With about 2.9 people in a typical Joliet home, that is roughly 9 and 41 gallons.

Does Joliet have lead pipes?

It depends on the age of your home. About 38.9% of occupied homes in Joliet were built before 1970, and lead service lines remained legal until 1986. Contact City of Joliet Public Utilities about your address and flush the cold tap after any outage.

Is there a water outage map for Joliet?

We do not run a pipe map. The report count at the top of this page shows what other people in Joliet have reported in the last 24 hours. For the official picture, check City of Joliet Public Utilities for its outage page, alerts and social accounts.

Recent water reports in Joliet

Water reports in Joliet, last 24h
0
Most recent water report here
September 10, 2026
Water reports across Illinois, last 24h
0
City population
150,362

Other outage types in Joliet

Water Service Outages in cities near Joliet

Report counts are user-submitted; other figures name their official source. How our data works