Juneau, Alaska Water Outage Today
Live Juneau water outage reports, City and Borough of Juneau Utilities’s emergency line and the system’s federal record.
Weather data by Open-Meteo.com
No water outage reports in Juneau, Alaska in the last 24 hours
Who supplies water in Juneau?
Drinking water in Juneau, Alaska is supplied by City and Borough of Juneau Utilities, which handles outages, main breaks and boil water notices for the city.
Public water systems in Alaska are regulated by the Alaska Department of Environmental Conservation Drinking Water Program.
To report no water or a main break, call City and Borough of Juneau Utilities at 907-586-2165.
Juneau tap water system, by the numbers
Federal records name City And Borough of Juneau as the public water system for Juneau, with about 38,526 people on its mains. Customers know it as City and Borough of Juneau Utilities; the name on your bill is the one to call.
| Item | Detail |
|---|---|
| Water system in EPA records | City And Borough of Juneau (AK2110342) |
| Run by | Local government |
| People served | 38,526 through 9,836 service connections |
| Source of the water | Surface water (rivers, lakes or reservoirs) |
| Active facilities listed by EPA | 1 surface intake, 7 active wells, 3 treatment points, 8 storage tanks and reservoirs, 7 pump facilities |
| State regulator | Alaska Department of Environmental Conservation Drinking Water Program |
| Health-based violations since 2015 | 0 |
| Highest lead result (90th percentile) | 0.6 ppb, action level 15 ppb |
Source: EPA SDWIS (Safe Drinking Water Information System).
Where Juneau's tap water comes from
Juneau drinks surface water. City And Borough of Juneau draws it from the In Salmon Creek Reservoir and treats it before it goes into the distribution system. After treatment the water is held in 8 storage tanks and reservoirs and pushed uphill by 7 pump facilities; that storage is the buffer that keeps taps running for a few hours after a pump or main fails.
Why this matters when the water stops. Because the water is drawn from open surface sources, it has to be filtered and disinfected continuously. A plant problem therefore hits everyone at once, unlike a main break, which only dries up the blocks on either side of the damaged pipe.
Main breaks and shutoffs in Juneau: the usual causes
Water outages are local, so the likely cause depends on weather, pipe age and the grid. For Juneau, these stand out.
- Freezing weather. Juneau sees about 189 days a year with a low at or below 32°F, and 84 days at or below 20°F. The coldest morning in the 2015 through 2025 record came on February 9, 2021. The longest stretch with highs that never rose above freezing ran 84 days, ending April 12, 2021. Frost pushes into shallow service lines first. Mains follow when the ground heaves and thaws, which is why break counts climb a day or two after the temperature swings.
- Younger pipe, different risks. Only 21.6% of occupied homes in Juneau predate 1970 (US 35.5%), so more of the network is newer plastic or ductile iron. Breaks tend to come from construction damage, pressure surges and weather rather than age.
- Construction and third-party damage. A backhoe or boring crew that hits a main is among the most common reasons a single block goes dry without warning. Utilities handle those the same way as any break: isolate, repair, flush.
- Scheduled work, or a fault inside your own home. Utilities warn customers before a planned shutoff. If nothing was announced and the neighbors are fine, the cause is probably your shutoff valve, meter or pressure regulator.
Freeze, heat and rain: the Juneau weather record
Main break season in Juneau runs from late fall into early spring, with the coldest stretch around February through April.
| Measure | Value |
|---|---|
| Days a year at or below 32°F | 188.8 |
| Days a year at or below 20°F | 84.5 |
| Days a year with a high at or below 32°F | 126.6 |
| Days a year at or above 95°F | 0 |
| Days a year at or above 100°F | 0 |
| Days a year with an inch of rain or more | 33.4 |
| Average annual precipitation | 129.7 in |
| Wettest year | 2022 (153.2 in) |
| Driest year | 2018 (105.2 in) |
| Coldest day in the record | February 9, 2021 |
| Hottest day in the record | July 7, 2023 |
Source: NASA POWER daily reanalysis (MERRA-2) for the city center, 2015–2025.
Freezing days peak in March, averaging 29.9 a year. Source: NASA POWER reanalysis, 2015–2025.
The wettest year was 2022 with 153.2 inches; the driest was 2018 with 105.2. Source: NASA POWER reanalysis, 2015–2025.
The figures are reanalysis estimates for the center of Juneau, not readings from a single weather station, so treat them as a guide to how often each kind of weather occurs rather than as official records.
Is Juneau water safe? Boil notices and EPA record
EPA lists no health-based violations for City And Borough of Juneau since 2015. It also lists 4 monitoring or reporting entries that are about paperwork rather than water quality, such as a missed sample or a late report.
Most recent entries, all monitoring or reporting:
- July 2021: A late or missing annual water quality report It is marked resolved.
- February 2017: A coliform bacteria testing violation It is marked resolved.
| Type of violation | Health-based | Monitoring and other |
|---|---|---|
| Disinfection byproducts | 0 | 1 |
| Surface water treatment and turbidity | 0 | 1 |
| Coliform bacteria testing | 0 | 1 |
| Public notice and annual reports | 0 | 1 |
Source: EPA SDWIS.
Monitoring and other Health-based
Violations are counted by the year the compliance period began. Source: EPA SDWIS.
Boil water notices in Juneau are precautions, not findings. When pressure drops, City and Borough of Juneau Utilities tells affected customers to boil water until two rounds of lab tests are clean, a process that normally takes 24 to 48 hours after service is restored, under oversight from the Alaska Department of Environmental Conservation Drinking Water Program.
Lead, older pipes and water quality in Juneau
The most recent 90th-percentile lead result filed for City And Borough of Juneau is 0 ppb (2025). The federal action level is 15 ppb, so that result is comfortably below it.
Highest result on file: 0.6 ppb. Source: EPA SDWIS.
The age of the housing matters more than the utility's test average: 21.6% of occupied homes in Juneau predate 1970 and 1986 was the year lead pipe and solder were banned. Flush the cold tap after an outage and ask City and Borough of Juneau Utilities whether your service line is on its lead inventory.
Restoration times for water outages in Juneau
A crew that arrives at an ordinary main break in Juneau usually needs 4 to 8 hours to isolate the pipe, dig, repair, flush and restore pressure. Large transmission mains, deep pipes and breaks under busy streets can take a day or more.
| Situation | Typical time |
|---|---|
| Planned shutoff | A few hours inside a window announced in advance |
| Ordinary main break | Half a day once the crew has isolated the pipe |
| Large or deep main | One to three days, longer if parts must be ordered |
| Low pressure after a pump or power failure | Hours to a day, once power or the pump is restored |
| Boil water notice after service returns | About 24 to 48 hours, until lab tests are clean |
| Frozen service line or meter | Hours if you can thaw it, longer if the pipe has split |
Source: Utility practice, EPA and state boil water guidance.
For a break that affects many customers, City and Borough of Juneau Utilities usually posts an estimated restoration time. When you call, ask the dispatcher what the crew has told them.
Preparing for a long water outage in Juneau
With about 2.4 people in the typical Juneau home, FEMA's one-gallon-per-person-per-day rule means 7 gallons covers three days and 34 gallons covers two weeks.
- 6.4% of homes are mobile or manufactured homes, whose pipes are more exposed to freezing and have less room for a water heater tank as backup.
- Do not forget the water heater: the tank holds roughly 30 to 50 gallons you can drink after it is switched off and allowed to cool.
- Fill the bathtub and a few large pots as soon as you hear a break is likely; that water is for flushing and washing, not drinking.
Water systems near Juneau, side by side
Water outage pages for nearby cities
Juneau boil water notices and main breaks
City and Borough of Juneau Utilities posts Juneau boil water notices, main breaks and planned shutoffs on its own site and alerts. What a notice requires: water outage guide.
Juneau water outage questions
Who do I call about no water in Juneau?
City and Borough of Juneau Utilities at 907-586-2165, day or night. Use 911 only if a main break is flooding property or roads.
What is the source of Juneau tap water?
Per EPA, the water system for Juneau (City And Borough of Juneau) is classed as surface water. It draws from the In Salmon Creek Reservoir.
Can you drink the tap water in Juneau?
EPA lists no health-based violations for City And Borough of Juneau since 2015, and its latest 90th-percentile lead result is 0 ppb against the 15 ppb action level. Follow any boil water notice until the utility says it is over.
What time of year are Juneau water main breaks most common?
Breaks in Juneau pile up in the cold, with about 189 freezing days a year and the worst stretch from February to April. The days right after a deep freeze, when the soil thaws and shifts, are usually the busiest.
What causes low water pressure in Juneau?
A sudden drop usually means a break or valve problem nearby, while a slow decline in the evening points to demand. If the whole street is affected, tell City and Borough of Juneau Utilities; if not, look at your own regulator and shutoff.
When will a boil water notice be lifted in Juneau?
Usually 24 to 48 hours after pressure is restored. The utility has to collect samples, wait for the lab to confirm there is no bacteria, and then announce the all-clear. City and Borough of Juneau Utilities posts notices and lifts them; the Alaska Department of Environmental Conservation Drinking Water Program oversees the process.
How much water should a Juneau household store?
One gallon per person per day is the FEMA minimum. For Juneau that means about 7 gallons to cover three days for an average household of 2.4, and 34 gallons for two weeks.
Should I worry about lead in Juneau water?
21.6% of occupied homes in Juneau were built before 1970, and lead service lines were not banned until 1986. Ask City and Borough of Juneau Utilities whether your service line is on its lead inventory, and use a filter certified for lead if you are unsure.
Where can I see water outages in Juneau?
There is no pipe-level map on this site. The report counter above reflects what residents of Juneau have sent in over the last day, and City and Borough of Juneau Utilities has the official word on main breaks, planned shutoffs and boil notices.
More outage pages for Juneau and nearby
Other outage types in Juneau
Water Service Outages in cities near Juneau
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- Seattle, WA 891 mi · Seattle Public Utilities
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Report counts are user-submitted; other figures name their official source. How our data works
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