Mobile, Alabama Internet Outage Today
Live Mobile internet outage reports and how households here get online.
Weather data by Open-Meteo.com
No internet outage reports in Mobile, Alabama in the last 24 hours
The most recent internet outage report from Mobile came in 1 day ago. Across Alabama, 1 report came in over the same 24 hours.
Internet access in Mobile
About 1 in 8 Mobile households has no internet subscription at all.
4 home internet providers reach at least 5% of the city's 101,245 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 86.9% of 84,639 households (Alabama 87.5%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 61.8% of 101,245 homes (US 55.9%). Gigabit plans: 75%. Cable: 98.5%.
- Home internet providers filing coverage here: Xfinity (97% of homes), AT&T (90% of homes). 5G home or mobile coverage: 96% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: lowest of 4 Alabama cities we track (highest: Huntsville, 91.8%).
- Cable, fiber or DSL: 70.1%. Cellular data only: 14.1% (US 11.5%). Satellite: 6%.
- No internet subscription: 12.5%. No computer or smartphone: 4.3%. One of the wider digital gaps among the cities on this site. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: Alabama Power customers averaged 334 minutes without power. Outages that long outlast the batteries in street-side cable and fiber cabinets. Source: EIA Form 861, 2024 reliability data
- Mobile County storm record since 2015: 336 reports; power outages named in 8 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Mobile is 4th of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Mobile, AL | Xfinity (97%) | 61.8% | 75% | 12.5% |
| Gulfport, MS | Sparklight (100%) | 61.1% | 61.1% | 14% |
| New Orleans, LA | Cox (94%) | 43.1% | 74.7% | 13.4% |
| Montgomery, AL | AT&T (85%) | 49.1% | 49.5% | 9.6% |
| Jackson, MS | Xfinity (99%) | 38.3% | 94.9% | 10% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Mobile
Share of Mobile homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (97%), AT&T (90%), T-Mobile Home Internet (72%), and Verizon (70%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Mobile power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Mobile
The providers with the widest reported coverage in Mobile. Start with the one on your bill.
Xfinity in Mobile
Reach: reports service to 97% of Mobile homes. Network: Cable (with fiber in some areas), run by Comcast.
Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.
Support: 800-934-6489
AT&T in Mobile
Reach: reports service to 90% of Mobile homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.
Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.
Support: 800-288-2020
Backup internet options in Mobile
Xfinity (97% of homes) and AT&T (90%) each report service to more than half of Mobile homes. At an address that can get both, they run on separate lines.
Home 5G and fixed-wireless plans from T-Mobile Home Internet (72%) and Verizon (70%) report coverage of Mobile homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 96% for 5G.
About 14.1% of Mobile households, roughly 11,900 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in Mobile
Alabama Power customers averaged 334 minutes without power in 2024, across 2.04 interruptions each, against 279 minutes for Alabama as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Mobile power outages when both go out together.
Mobile County logged 336 storm reports since 2015, most often thunderstorm wind, flash flood, and tornado. Reports peak in June. Power outages were named in 8 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 61.8% of Mobile homes, cable 98.5% and copper lines 66.4%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.
Mobile internet outage questions
Does a cell network outage take down home internet in Mobile?
For the 14.1% of Mobile households that rely only on a mobile data plan, yes. The 70.1% with cable, fiber or DSL are not affected.
What can I use for internet in Mobile when my provider is down?
A phone hotspot: 4G LTE covers 100% of Mobile by area and 5G 96%. Home 5G plans: T-Mobile Home Internet (72%) and Verizon (70%). Where both Xfinity and AT&T are available, the second wired line is a backup.
Can a power outage take internet down in Mobile?
Yes, a long power cut can. Alabama Power customers averaged 334 minutes without power in 2024. NOAA records name power outages in 8 storm episodes in Mobile County since 2015.
Is fiber or gigabit internet available in Mobile?
Fiber is reported at 61.8% of Mobile homes (US 55.9%, Alabama 59%), and plans of 1 Gbps or faster at 75% (US 69.2%).
How many Mobile households have no home internet?
About 10,600 of 84,639 households, or 12.5%, have no internet subscription of any kind, and another 14.1% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Mobile?
Xfinity, at 97% of homes in its FCC filing. Fiber reaches 61.8% of Mobile homes and gigabit plans 75%.
ISP outage status for Mobile
Recent internet reports in Mobile
- Internet reports in Mobile, last 24h
- 0
- Most recent internet report here
- 1 day ago
- Internet reports across Alabama, last 24h
- 1
- City population
- 188,720
Other outage types in Mobile
Internet Outages in cities near Mobile
- Biloxi, MS 54 mi
- Gulfport, MS 66 mi
- Hattiesburg, MS 86 mi
- New Orleans, LA 132 mi
- Montgomery, AL 155 mi
- Jackson, MS 168 mi
Report counts are user-submitted; other figures name their official source. How our data works
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