Internet Outages

Houston, Texas Internet Outage Today

Live Houston internet outage reports and how households here get online.

Weather data by Open-Meteo.com

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No internet outage reports in Houston, Texas in the last 24 hours

The most recent internet outage report from Houston came in 9 days ago. Over the past 90 days, Houston residents filed 10 internet outage reports here on 6 separate days; the busiest was September 7, with 4.

Internet outage reports from Houston on this site, by week
Jul 12: 00Jul 12Jul 19: 00Jul 19Jul 26: 00Jul 26Aug 2: 00Aug 2Aug 9: 00Aug 9Aug 16: 00Aug 16Aug 23: 00Aug 23Aug 30: 00Aug 30Sep 6: 66Sep 6Sep 13: 11Sep 13Sep 20: 00Sep 20Sep 27: 33Sep 27Oct 4: 00Oct 4

10 reports in the last 90 days. Source: TrackOutages user reports.

Houston internet outages on record

Census figures for 2020–2024 put 90.1% of Houston households on a broadband subscription.

  • Hurricane Beryl, July 2024. Comcast said about 975,000 residential and business customers lost Xfinity service at the peak, and that most interruptions came from power outages at homes and businesses rather than its own network. Source: Houston Chronicle
  • AT&T after Beryl. About 915,000 wireless and wireline customers were affected. The company reported 164 damaged poles and 270,000 feet of fiber down, restored wireless by July 14 and home internet by July 18. Source: Public Utility Commission of Texas filing
  • After a storm here, home internet usually comes back after the electricity does. If your power is still out, your provider cannot fix the line yet. Check the Houston power outage page first.

Checked September 2026.

Internet access in Houston

14.7% of Houston households are online only through a cell plan, well above the 11.5% national share, so mobile outages hit home internet here harder than usual.

Share of Houston homes each provider can serve
  • Xfinity97%
  • AT&T74.6%
  • Verizon64.2%
  • T-Mobile Home Internet62.4%

4 home internet providers reach at least 5% of the city's 1,199,820 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.

  • Broadband subscription: 90.1% of 930,404 households (Texas 91.4%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
  • Fiber to the home: available at 55.2% of 1,199,820 homes (US 55.9%). Gigabit plans: 89%. Cable: 94.9%.
  • Home internet providers filing coverage here: Xfinity (97% of homes), AT&T (75% of homes). 5G home or mobile coverage: 98.9% of the city area. Source: FCC National Broadband Map, Dec 2025 data
  • Rank: 14th of 20 Texas cities we track (Plano highest at 96.6%, Brownsville lowest at 86.1%).
  • Cable, fiber or DSL: 72.7%. Cellular data only: 14.7% (US 11.5%). Satellite: 6.9%. An unusually large share of homes here depend on a mobile carrier for home internet.
  • No internet subscription: 9.8%. No computer or smartphone: 4.2%. Source: US Census Bureau, ACS 2020–2024 (table S2801)
  • Grid reliability, 2024: CenterPoint Energy customers averaged 4,316 minutes without power. Outages that long outlast the batteries in street-side cable and fiber cabinets. Source: EIA Form 861, 2024 reliability data
  • Harris County storm record since 2015: 559 reports; power outages named in 6 episodes. Source: NOAA Storm Events Database
How Houston households get online
Broadband
  • Houston90.1%
  • Texas91.4%
  • US91%
Cable, fiber, DSL
  • Houston72.7%
  • Texas74.1%
  • US75.6%
Cellular only
  • Houston14.7%
  • Texas12.6%
  • US11.5%
No internet
  • Houston9.8%
  • Texas8.6%
  • US8.9%

Source: Census ACS 2020–2024.

Fiber, gigabit and 5G reach in Houston
Fiber to the home
  • Houston55.2%
  • Texas64.1%
  • US55.9%
Gigabit plans
  • Houston89%
  • Texas78%
  • US69.2%
Cable
  • Houston94.9%
  • Texas79.5%
  • US83.1%
5G (35/3 Mbps), by area
  • Houston98.9%
  • Texas61.9%
  • US39.4%

Source: FCC National Broadband Map, December 2025 data.

Broadband subscription, Houston and nearby cities
  • Round Rock, TX95.1%
  • Austin, TX93.8%
  • Beaumont, TX90.4%
  • Houston, TX90.1%
  • Corpus Christi, TX89.6%
  • Lake Charles, LA85.4%

Houston is 4th of 6 nearby cities on this measure. Source: Census ACS 2020–2024.

Nearby cities compared
CityWidest wired providerFiberGigabit plansNo internet subscription
Houston, TXXfinity (97%)55.2%89%9.8%
Beaumont, TXSpectrum (92%)51.1%63.8%9.6%
Lake Charles, LAOptimum (87%)72.1%72.1%14.5%
Austin, TXSpectrum (93%)68.2%84%6.2%
Round Rock, TXSpectrum (94%)76.4%77.2%4.8%

Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.

Checked September 2026.

Internet providers in Houston

Share of Houston homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (97%), AT&T (75%), Verizon (64%), and T-Mobile Home Internet (62%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Houston power outages.

Router checks: internet outage guide. Nationwide: US internet outages.

Who to check first in Houston

The providers with the widest reported coverage in Houston. Start with the one on your bill.

Xfinity in Houston

Reach: reports service to 97% of Houston homes. Network: Cable (with fiber in some areas), run by Comcast.

Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.

Support: 800-934-6489

AT&T in Houston

Reach: reports service to 75% of Houston homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.

Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.

Support: 800-288-2020

Backup internet options in Houston

Xfinity (97% of homes) and AT&T (75%) each report service to more than half of Houston homes. At an address that can get both, they run on separate lines.

Home 5G and fixed-wireless plans from Verizon (64%) and T-Mobile Home Internet (62%) report coverage of Houston homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 98.9% for 5G.

About 14.7% of Houston households, roughly 136,800 homes, get online only through a cell plan. For them a mobile outage is an internet outage.

Power and weather behind internet outages in Houston

CenterPoint Energy customers averaged 4,316 minutes without power in 2024, across 3.7 interruptions each, against 1,271 minutes for Texas as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Houston power outages when both go out together.

Harris County logged 559 storm reports since 2015, most often thunderstorm wind, hail, and flash flood. Reports peak in May. Power outages were named in 6 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.

Fiber reports reach 55.2% of Houston homes, cable 94.9% and copper lines 36.5%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.

Houston internet outage questions

Does a cell network outage take down home internet in Houston?

For the 14.7% of Houston households that rely only on a mobile data plan, yes. The 72.7% with cable, fiber or DSL are not affected.

What can I use for internet in Houston when my provider is down?

A phone hotspot: 4G LTE covers 100% of Houston by area and 5G 98.9%. Home 5G plans: Verizon (64%) and T-Mobile Home Internet (62%). Where both Xfinity and AT&T are available, the second wired line is a backup.

Can a power outage take internet down in Houston?

Yes, a long power cut can. CenterPoint Energy customers averaged 4,316 minutes without power in 2024. NOAA records name power outages in 6 storm episodes in Harris County since 2015.

Is fiber or gigabit internet available in Houston?

Fiber is reported at 55.2% of Houston homes (US 55.9%, Texas 64.1%), and plans of 1 Gbps or faster at 89% (US 69.2%).

How many Houston households have no home internet?

About 91,200 of 930,404 households, or 9.8%, have no internet subscription of any kind, and another 14.7% rely only on a cell plan (Census ACS 2020–2024).

Which internet provider covers the most homes in Houston?

Xfinity, at 97% of homes in its FCC filing. Fiber reaches 55.2% of Houston homes and gigabit plans 89%.

ISP outage status for Houston

Recent internet reports in Houston

Internet reports in Houston, last 24h
0
Most recent internet report here
9 days ago
Internet reports across Texas, last 24h
0
City population
2,320,268

Other outage types in Houston

Internet Outages in cities near Houston

Report counts are user-submitted; other figures name their official source. How our data works