Internet Outages

Cleveland, Ohio Internet Outage Today

Live Cleveland internet outage reports and how households here get online.

Weather data by Open-Meteo.com

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No internet outage reports in Cleveland, Ohio in the last 24 hours

The most recent internet outage report from Cleveland came in on September 3, 2026.

Cleveland internet access on record

Census figures for 2020–2024 put 84.7% of Cleveland households on a broadband subscription, lower than most large US cities.

  • An analysis of 2023 Census data found 14.7% of Cleveland households had no home internet subscription of any kind, the highest share among US cities with 100,000+ households. 32.15% had no cable, fiber or DSL line. Source: Connect Your Community
  • The gap between those two numbers is households that are online only through a phone or mobile data plan. For them, a wireless carrier outage is a home internet outage.
  • In May 2023 the city proposed a $20 million program with the nonprofit DigitalC to build out fiber to households across Cleveland. Source: City of Cleveland

Checked September 2026.

Internet access in Cleveland

About 1 in 7 Cleveland households has no internet subscription at all.

Share of Cleveland homes each provider can serve
  • AT&T96.8%
  • Spectrum96.6%
  • T-Mobile Home Internet81.3%
  • Verizon72%
  • DigitalC61.9%
  • PCs for People42%

6 home internet providers reach at least 5% of the city's 215,955 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.

  • Broadband subscription: 84.7% of 169,683 households (Ohio 90.1%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
  • Fiber to the home: available at 46.3% of 215,955 homes (US 55.9%). Gigabit plans: 49.6%. Cable: 96.3%.
  • Home internet providers filing coverage here: AT&T (97% of homes), Spectrum (97% of homes), DigitalC (62% of homes), PCs for People (42% of homes). 5G home or mobile coverage: 99.2% of the city area. Source: FCC National Broadband Map, Dec 2025 data
  • Rank: 7th of 10 Ohio cities we track (Columbus highest at 93.6%, Canton lowest at 80.3%).
  • Cable, fiber or DSL: 66.9%. Cellular data only: 13.8% (US 11.5%). Satellite: 5.9%.
  • No internet subscription: 15.2%. No computer or smartphone: 8%. One of the wider digital gaps among the cities on this site. Source: US Census Bureau, ACS 2020–2024 (table S2801)
  • Grid reliability, 2024: The Illuminating Company (FirstEnergy) customers averaged 1,918 minutes without power. Outages that long outlast the batteries in street-side cable and fiber cabinets. Source: EIA Form 861, 2024 reliability data
  • Cuyahoga County storm record since 2015: 356 reports; power outages named in 27 episodes. Source: NOAA Storm Events Database
How Cleveland households get online
Broadband
  • Cleveland84.7%
  • Ohio90.1%
  • US91%
Cable, fiber, DSL
  • Cleveland66.9%
  • Ohio75.7%
  • US75.6%
Cellular only
  • Cleveland13.8%
  • Ohio10.7%
  • US11.5%
No internet
  • Cleveland15.2%
  • Ohio9.7%
  • US8.9%

Source: Census ACS 2020–2024.

Fiber, gigabit and 5G reach in Cleveland
Fiber to the home
  • Cleveland46.3%
  • Ohio51.6%
  • US55.9%
Gigabit plans
  • Cleveland49.6%
  • Ohio58.5%
  • US69.2%
Cable
  • Cleveland96.3%
  • Ohio85%
  • US83.1%
5G (35/3 Mbps), by area
  • Cleveland99.2%
  • Ohio75.4%
  • US39.4%

Source: FCC National Broadband Map, December 2025 data.

Broadband subscription, Cleveland and nearby cities
  • Parma, OH91.2%
  • Akron, OH89.2%
  • Cleveland, OH84.7%
  • Lorain, OH83.3%
  • Youngstown, OH81.8%
  • Canton, OH80.3%

Cleveland is 3rd of 6 nearby cities on this measure. Source: Census ACS 2020–2024.

Nearby cities compared
CityWidest wired providerFiberGigabit plansNo internet subscription
Cleveland, OHAT&T (97%)46.3%49.6%15.2%
Parma, OHAT&T (97%)76.1%94.5%8.7%
Lorain, OHSpectrum (97%)87.9%86.5%16.6%
Akron, OHSpectrum (97%)45.9%47%10.8%
Canton, OHSpectrum (95%)28.9%33%19.6%

Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.

Checked September 2026.

Internet providers in Cleveland

Share of Cleveland homes each provider reported it can serve, in FCC filings for December 2025: AT&T (97%), Spectrum (97%), T-Mobile Home Internet (81%), Verizon (72%), and DigitalC (62%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Cleveland power outages.

Router checks: internet outage guide. Nationwide: US internet outages.

Who to check first in Cleveland

The providers with the widest reported coverage in Cleveland. Start with the one on your bill.

AT&T in Cleveland

Reach: reports service to 97% of Cleveland homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.

Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.

Support: 800-288-2020

Spectrum in Cleveland

Reach: reports service to 97% of Cleveland homes. Network: Cable, run by Charter Communications.

Where to check: Sign in to the My Spectrum app or spectrum.net; outages at your address show on the account page.

Backup internet options in Cleveland

AT&T (97% of homes) and Spectrum (97%) each report service to more than half of Cleveland homes. At an address that can get both, they run on separate lines.

Home 5G and fixed-wireless plans from T-Mobile Home Internet (81%) and Verizon (72%) report coverage of Cleveland homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 99.2% for 5G.

About 13.8% of Cleveland households, roughly 23,400 homes, get online only through a cell plan. For them a mobile outage is an internet outage.

Power and weather behind internet outages in Cleveland

The Illuminating Company (FirstEnergy) customers averaged 1,918 minutes without power in 2024, across 1.78 interruptions each, against 510 minutes for Ohio as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Cleveland power outages when both go out together.

Cuyahoga County logged 356 storm reports since 2015, most often thunderstorm wind, hail, and flash flood. Reports peak in August. Power outages were named in 27 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.

Fiber reports reach 46.3% of Cleveland homes, cable 96.3% and copper lines 69.3%. Cable is the main wired technology here. One neighborhood node feeds many homes, so a node fault usually shows up as a whole street offline at once.

Cleveland internet outage questions

Does a cell network outage take down home internet in Cleveland?

For the 13.8% of Cleveland households that rely only on a mobile data plan, yes. The 66.9% with cable, fiber or DSL are not affected.

What can I use for internet in Cleveland when my provider is down?

A phone hotspot: 4G LTE covers 100% of Cleveland by area and 5G 99.2%. Home 5G plans: T-Mobile Home Internet (81%) and Verizon (72%). Where both AT&T and Spectrum are available, the second wired line is a backup.

Can a power outage take internet down in Cleveland?

Yes, a long power cut can. The Illuminating Company (FirstEnergy) customers averaged 1,918 minutes without power in 2024. NOAA records name power outages in 27 storm episodes in Cuyahoga County since 2015.

Is fiber or gigabit internet available in Cleveland?

Fiber is reported at 46.3% of Cleveland homes (US 55.9%, Ohio 51.6%), and plans of 1 Gbps or faster at 49.6% (US 69.2%).

How many Cleveland households have no home internet?

About 25,800 of 169,683 households, or 15.2%, have no internet subscription of any kind, and another 13.8% rely only on a cell plan (Census ACS 2020–2024).

Which internet provider covers the most homes in Cleveland?

AT&T, at 97% of homes in its FCC filing. Fiber reaches 46.3% of Cleveland homes and gigabit plans 49.6%.

ISP outage status for Cleveland

Recent internet reports in Cleveland

Internet reports in Cleveland, last 24h
0
Most recent internet report here
September 3, 2026
Internet reports across Ohio, last 24h
0
City population
383,793

Other outage types in Cleveland

Internet Outages in cities near Cleveland

Report counts are user-submitted; other figures name their official source. How our data works