Water Service Outages

Roswell, New Mexico Water Outage Today

Live Roswell water outage reports, City of Roswell Water’s emergency line and the system’s federal record.

Weather data by Open-Meteo.com

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Who supplies water in Roswell?

Drinking water in Roswell, New Mexico is supplied by City of Roswell Water, which handles outages, main breaks and boil water notices for the city.

Public water systems in New Mexico are regulated by the New Mexico Environment Department Drinking Water Bureau.

To report no water or a main break, call City of Roswell Water at 575-347-5421.

Roswell tap water system, by the numbers

The system behind most taps in Roswell is Roswell Municipal Water System, which EPA records list as serving roughly 54,025 people. Customers know it as City of Roswell Water; the name on your bill is the one to call.

Roswell water system at a glance
ItemDetail
Water system in EPA recordsRoswell Municipal Water System (NM3520203)
Run byLocal government
People served54,025 through 20,084 service connections
Source of the waterGroundwater (wells)
Active facilities listed by EPA18 active wells, 18 treatment points, 7 storage tanks and reservoirs, 2 pump facilities
State regulatorNew Mexico Environment Department Drinking Water Bureau
Health-based violations since 20152
Highest lead result (90th percentile)2 ppb, action level 15 ppb

Source: EPA SDWIS (Safe Drinking Water Information System).

What feeds the taps in Roswell

Water in Roswell comes out of the ground. Roswell Municipal Water System runs 18 active wells that lift it to the surface for treatment and distribution. Treatment points named in EPA's facility list include Treatment Plant #10 (Riac #1), Treatment Plant #14 (Trigg #2), and Treatment Plant #15 (Kerr #1). After treatment the water is held in 7 storage tanks and reservoirs and pushed uphill by 2 pump facilities; that storage is the buffer that keeps taps running for a few hours after a pump or main fails.

Why this matters when the water stops. Groundwater only reaches the tap while pump motors are turning, so electricity is the weak point. After a storm or grid failure the first question is which wells have backup generators; City of Roswell Water can tell you whether yours do.

What causes water outages and low pressure in Roswell

Which failures hit Roswell hardest follows from its weather, its housing stock and how it is supplied.

  • Freezing weather. Roswell sees about 53 days a year with a low at or below 32°F, and 2 days at or below 20°F. The coldest morning in the 2015 through 2025 record came on February 14, 2021. Frozen service lines and meters cause single-address outages, while ground frost and thaw cycles crack older mains and produce the street-wide breaks.
  • Summer demand. Roswell has about 72 days a year at or above 95°F and 34 at or above 100°F, and the hottest day in the record came on July 18, 2023. Lawn irrigation and cooling push demand to its yearly high, so pumps run hard, tanks drain faster than they refill and pressure sags on high ground in the evening.
  • Older neighborhoods and pipe. 53.6% of occupied homes in Roswell were built before 1970, against 35.5% nationally. Streets of that age tend to sit on cast iron and early steel mains that are near or past their design life, which is where most breaks start.
  • Long dry spells. The longest stretch without measurable rain since 2015 lasted 63 days, ending January 10, 2018. Dry soil shrinks and shifts around buried pipe, and breaks often cluster when the rain returns and the ground swells again.
  • Flooding and heavy rain. NOAA logged 43 flood, flash flood and heavy rain reports in Chaves County from 2015 through 2026. Floodwater can undercut pipe crossings, swamp pump stations and overload treatment plants, and a notice to boil water often follows when it enters the system.
  • Storm-driven power loss. Thunderstorm wind, hail and tornado reports in Chaves County number 153 since 2015. Pump stations and treatment plants that depend on Xcel Energy run on the electric grid, so a storm that downs power lines can lower water pressure even when no pipe is damaged.

Roswell weather and water-main stress, 2015–2025

Main break season in Roswell runs from late fall into early spring, with the coldest stretch around December through February.

Roswell weather that stresses the water system, 2015–2025
MeasureValue
Days a year at or below 32°F52.7
Days a year at or below 20°F2.2
Days a year with a high at or below 32°F0.5
Days a year at or above 95°F72.2
Days a year at or above 100°F33.6
Days a year with an inch of rain or more0.9
Average annual precipitation12.2 in
Wettest year2015 (19 in)
Driest year2020 (5.4 in)
Coldest day in the recordFebruary 14, 2021
Hottest day in the recordJuly 18, 2023

Source: NASA POWER daily reanalysis (MERRA-2) for the city center, 2015–2025.

Freezing days by month in Roswell (average per year)
Jan: 19.219.2JanFeb: 11.311.3FebMar: 2.72.7MarApr: 0.50.5AprMay: 00MayJun: 00JunJul: 00JulAug: 00AugSep: 00SepOct: 0.90.9OctNov: 4.54.5NovDec: 13.613.6Dec

Freezing days peak in January, averaging 19.2 a year. Source: NASA POWER reanalysis, 2015–2025.

Precipitation by year in Roswell (inches)
2015: 191920152016: 10.310.320162017: 14.914.920172018: 11.511.520182019: 10.910.920192020: 5.45.420202021: 13.113.120212022: 11.611.620222023: 8.28.220232024: 13.613.620242025: 15152025

The wettest year was 2015 with 19 inches; the driest was 2020 with 5.4. Source: NASA POWER reanalysis, 2015–2025.

These counts come from a gridded reanalysis, which smooths out single-day extremes and can differ by a few degrees from an airport thermometer. Use them to compare seasons and years, not as official station records.

Roswell boil water notices and EPA compliance record

EPA lists 2 health-based violations for Roswell Municipal Water System since 2015. It also lists 3 monitoring or reporting entries that are about paperwork rather than water quality, such as a missed sample or a late report.

Most recent health-based entries:

  • June 2025: Not correcting a significant deficiency on time under the Ground Water Rule
  • June 2025: Not correcting a significant deficiency on time under the Ground Water Rule
Roswell Municipal Water System EPA violations since 2015, by rule
Type of violationHealth-basedMonitoring and other
Ground water rule21
Chemical and radiological contaminants01
Public notice and annual reports01

Source: EPA SDWIS.

EPA violations by year, Roswell Municipal Water System
2015: 002015: 020152016: 002016: 020162017: 002017: 020172018: 002018: 020182019: 002019: 020192020: 112020: 020202021: 002021: 020212022: 002022: 020222023: 002023: 020232024: 112024: 020242025: 112025: 22025

Monitoring and other Health-based

Violations are counted by the year the compliance period began. Source: EPA SDWIS.

A boil water notice in Roswell is a separate thing from a violation. City of Roswell Water issues one when pressure falls low enough for contamination to enter the pipes, after a main break is repaired, or when a routine test comes back positive. The New Mexico Environment Department Drinking Water Bureau oversees the process, and the notice stays until clean samples come back, usually a day or two after pressure returns.

Lead service lines and old plumbing in Roswell

The most recent 90th-percentile lead result filed for Roswell Municipal Water System is 0 ppb (2024). The federal action level is 15 ppb, so that result is well under it.

Lead at the 90th-percentile home, Roswell Municipal Water System
2018: 2220182021: 2220212024: 002024Action level 15 ppb

Highest result on file: 2 ppb. Source: EPA SDWIS.

53.6% of occupied homes in Roswell were built before 1970, and lead service lines and solder stayed legal until the federal ban in 1986. After any outage that disturbs the pipes, run the cold tap 30 seconds to 2 minutes before drinking, and ask City of Roswell Water about its lead service line inventory.

Restoration times for water outages in Roswell

Most repairs of an ordinary main break in Roswell take half a day once the crew is on site. Bigger mains, deep bury and busy roads stretch that to a day or more.

Typical water outage durations
SituationTypical time
Planned shutoffTime window posted ahead; water often returns early
Ordinary main breakAbout 4 to 8 hours after the crew is on site
Large or deep mainA day or two, sometimes three
Low pressure after a pump or power failureUntil power returns and tanks recover, often within a day
Boil water notice after service returnsOne to two days while samples are tested
Frozen service line or meterDepends on thaw; a plumber is usually needed

Source: Utility practice, EPA and state boil water guidance.

City of Roswell Water will post an estimated restoration time for a break that affects many customers; ask for the repair crew's estimate when you call.

Preparing for a long water outage in Roswell

The average household in Roswell has about 2.7 people, so FEMA's minimum of one gallon per person per day comes to roughly 8 gallons for three days and 37 gallons for two weeks.

  • Heat: 72 days a year top 95°F here, so plan for more than the one-gallon minimum, and keep extra for pets.
  • 20.8% of residents report a disability (US 13.3%), so check on neighbors who rely on running water for medical equipment.
  • 6% of homes are mobile or manufactured homes, whose pipes are more exposed to freezing and have less room for a water heater tank as backup.
  • Your water heater tank holds 30 to 50 gallons of clean water. Turn off the power or gas to it first, then drain from the valve at the bottom.
  • Fill the bathtub and a few large pots as soon as you hear a break is likely; that water is for flushing and washing, not drinking.

How Roswell compares with nearby water systems

Nearby water systems compared
CitySystemPeople servedSourceHealth violations since 2015Highest lead (ppb)
Roswell, NMRoswell Municipal Water System54,025Ground22
Las Cruces, NMLas Cruces Municipal Water System98,175Ground33.5
Lubbock, TXLubbock Public Water System275,041Surface03.1
El Paso, TXEl Paso Water Utilities747,168Surface010
Albuquerque, NMAlbuquerque Water System560,326Surface02

Source: EPA SDWIS.

Water outage pages for nearby cities

Las Cruces, NM · Lubbock, TX · El Paso, TX · Albuquerque, NM

Where to find official Roswell water notices

Official word on main breaks, planned shutoffs and boil advisories comes from City of Roswell Water, not from this page. Our water outage guide explains what each kind of notice asks you to do.

Roswell quick answers about water service

Who do I call about no water in Roswell?

City of Roswell Water at 575-347-5421, day or night. Use 911 only if a main break is flooding property or roads.

Is Roswell water from a river, lake or well?

EPA records for Roswell Municipal Water System say Roswell relies on groundwater.

Is Roswell tap water safe to drink?

EPA lists 2 health-based violations for Roswell Municipal Water System since 2015, most recently not correcting a significant deficiency on time under the Ground Water Rule in June 2025, and its latest 90th-percentile lead result is 0 ppb against the 15 ppb action level. After a boil water notice, follow it until the utility lifts it.

What time of year are Roswell water main breaks most common?

Breaks in Roswell pile up in the cold, with about 53 freezing days a year and the worst stretch from December to February. The days right after a deep freeze, when the soil thaws and shifts, are usually the busiest.

What causes low water pressure in Roswell?

A sudden drop usually means a break or valve problem nearby, while a slow decline in the evening points to demand (72 days a year top 95°F here). If the whole street is affected, tell City of Roswell Water; if not, look at your own regulator and shutoff.

When will a boil water notice be lifted in Roswell?

Usually 24 to 48 hours after pressure is restored. The utility has to collect samples, wait for the lab to confirm there is no bacteria, and then announce the all-clear. City of Roswell Water posts notices and lifts them; the New Mexico Environment Department Drinking Water Bureau oversees the process.

How many gallons of emergency water does a Roswell family need?

One gallon per person per day is the FEMA minimum. For Roswell that means about 8 gallons to cover three days for an average household of 2.7, and 37 gallons for two weeks.

Should I worry about lead in Roswell water?

It depends on the age of your home. About 53.6% of occupied homes in Roswell were built before 1970, and lead service lines remained legal until 1986. Contact City of Roswell Water about your address and flush the cold tap after any outage.

How do I check for water outages near me in Roswell?

This page shows resident reports from Roswell for the last 24 hours. For a street-by-street picture, use the alerts and outage page of City of Roswell Water; many utilities also text boil notices.

More outage pages for Roswell and nearby

Other outage types in Roswell

Water Service Outages in cities near Roswell

Report counts are user-submitted; other figures name their official source. How our data works