Shreveport, Louisiana Internet Outage Today
Live Shreveport internet outage reports and how households here get online.
Weather data by Open-Meteo.com
No internet outage reports in Shreveport, Louisiana in the last 24 hours
Internet access in Shreveport
About 1 in 7 Shreveport households has no internet subscription at all.
5 home internet providers reach at least 5% of the city's 98,661 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.
- Broadband subscription: 85.2% of 75,996 households (Louisiana 86.6%, US 91%). Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Fiber to the home: available at 46% of 98,661 homes (US 55.9%). Gigabit plans: 67.6%. Cable: 99.1%.
- Home internet providers filing coverage here: Xfinity (99% of homes), AT&T (79% of homes), Nextlink Internet (13% of homes). 5G home or mobile coverage: 97.5% of the city area. Source: FCC National Broadband Map, Dec 2025 data
- Rank: lowest of 5 Louisiana cities we track (highest: Lafayette, 91.9%).
- Cable, fiber or DSL: 68.6%. Cellular data only: 13.1% (US 11.5%). Satellite: 6.9%.
- No internet subscription: 14.8%. No computer or smartphone: 7.6%. One of the wider digital gaps among the cities on this site. Source: US Census Bureau, ACS 2020–2024 (table S2801)
- Grid reliability, 2024: SWEPCO customers averaged 984 minutes without power. Outages that long outlast the batteries in street-side cable and fiber cabinets. Source: EIA Form 861, 2024 reliability data
- Caddo Parish storm record since 2015: 644 reports; power outages named in 12 episodes. Source: NOAA Storm Events Database
Source: Census ACS 2020–2024.
Source: FCC National Broadband Map, December 2025 data.
Shreveport is 6th of 6 nearby cities on this measure. Source: Census ACS 2020–2024.
| City | Widest wired provider | Fiber | Gigabit plans | No internet subscription |
|---|---|---|---|---|
| Shreveport, LA | Xfinity (99%) | 46% | 67.6% | 14.8% |
| Lake Charles, LA | Optimum (87%) | 72.1% | 72.1% | 14.5% |
| Beaumont, TX | Spectrum (92%) | 51.1% | 63.8% | 9.6% |
| Garland, TX | Spectrum (92%) | 79.2% | 93.8% | 5.1% |
| Plano, TX | Spectrum (91%) | 69.3% | 92.9% | 3.4% |
Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.
Checked September 2026.
Internet providers in Shreveport
Share of Shreveport homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (99%), AT&T (79%), T-Mobile Home Internet (65%), Verizon (65%), and Nextlink Internet (13%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Shreveport power outages.
Router checks: internet outage guide. Nationwide: US internet outages.
Who to check first in Shreveport
The providers with the widest reported coverage in Shreveport. Start with the one on your bill.
Xfinity in Shreveport
Reach: reports service to 99% of Shreveport homes. Network: Cable (with fiber in some areas), run by Comcast.
Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.
Support: 800-934-6489
AT&T in Shreveport
Reach: reports service to 79% of Shreveport homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.
Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.
Support: 800-288-2020
Backup internet options in Shreveport
Xfinity (99% of homes) and AT&T (79%) each report service to more than half of Shreveport homes. At an address that can get both, they run on separate lines.
Home 5G and fixed-wireless plans from T-Mobile Home Internet (65%) and Verizon (65%) report coverage of Shreveport homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 97.5% for 5G.
About 13.1% of Shreveport households, roughly 10,000 homes, get online only through a cell plan. For them a mobile outage is an internet outage.
Power and weather behind internet outages in Shreveport
SWEPCO customers averaged 984 minutes without power in 2024, across 2.79 interruptions each, against 728 minutes for Louisiana as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Shreveport power outages when both go out together.
Caddo Parish logged 644 storm reports since 2015, most often thunderstorm wind, flash flood, and hail. Reports peak in April. Power outages were named in 12 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.
Fiber reports reach 46% of Shreveport homes, cable 99.1% and copper lines 55.2%. Cable is the main wired technology here. One neighborhood node feeds many homes, so a node fault usually shows up as a whole street offline at once.
Shreveport internet outage questions
Does a cell network outage take down home internet in Shreveport?
For the 13.1% of Shreveport households that rely only on a mobile data plan, yes. The 68.6% with cable, fiber or DSL are not affected.
What can I use for internet in Shreveport when my provider is down?
A phone hotspot: 4G LTE covers 100% of Shreveport by area and 5G 97.5%. Home 5G plans: T-Mobile Home Internet (65%) and Verizon (65%). Where both Xfinity and AT&T are available, the second wired line is a backup.
Can a power outage take internet down in Shreveport?
Yes, a long power cut can. SWEPCO customers averaged 984 minutes without power in 2024. NOAA records name power outages in 12 storm episodes in Caddo Parish since 2015.
Is fiber or gigabit internet available in Shreveport?
Fiber is reported at 46% of Shreveport homes (US 55.9%, Louisiana 53.9%), and plans of 1 Gbps or faster at 67.6% (US 69.2%).
How many Shreveport households have no home internet?
About 11,200 of 75,996 households, or 14.8%, have no internet subscription of any kind, and another 13.1% rely only on a cell plan (Census ACS 2020–2024).
Which internet provider covers the most homes in Shreveport?
Xfinity, at 99% of homes in its FCC filing. Fiber reaches 46% of Shreveport homes and gigabit plans 67.6%.
ISP outage status for Shreveport
More outage pages for Shreveport and nearby
Other outage types in Shreveport
Internet Outages in cities near Shreveport
- Lake Charles, LA 163 mi
- Garland, TX 170 mi
- Beaumont, TX 170 mi
- Little Rock, AR 175 mi
- Plano, TX 175 mi
- Dallas, TX 179 mi
Report counts are user-submitted; other figures name their official source. How our data works
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