Natural Gas Outages

Natural Gas Outages in Naperville, Illinois

Gas outage reports from Naperville residents, who to call, and what to do if you smell gas.

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No natural gas outage reports in Naperville, Illinois in the last 24 hours

How to report gas problems in Naperville

Gas service in Naperville, Illinois is listed under: Ameren Illinois, Nicor Gas, Peoples Gas. Use the 24-hour emergency number on your bill for outages.

Smell gas? If you notice a rotten-egg smell, leave the building right away. Do not use light switches or phones inside. Call 911 or the gas emergency line from a safe distance.

Natural gas use in Naperville

Gas is the main way Naperville heats its homes: 86.1% of households use utility gas, well above the 46.5% national share, so a gas outage here quickly becomes a heating outage.

How Naperville homes are heated

Utility gas

Naperville86.1%
Illinois75.3%
US46.5%

Electricity

Naperville11.9%
Illinois18.6%
US41.3%

Bottled or propane gas

Naperville1.2%
Illinois4.2%
US4.9%

Fuel oil, wood or other

Naperville0.9%
Illinois1.8%
US7.4%

Source: Census ACS 2020-2024, table B25040.

Homes heated with utility gas: 86.1% of 54,847 households in Naperville (about 47,249 homes), against 75.3% across Illinois and 46.5% nationally. Electricity heats 11.9% of homes here, and bottled or propane gas 1.2%. Source: US Census Bureau, ACS 2020-2024 (table B25040)
Age of the housing: the median home in Naperville was built in 1990; 5.8% of housing units date from before 1960 and 8% from 2010 or later (Illinois: 37.8% before 1960). Source: US Census Bureau, ACS 2020-2024 (tables B25034, B25035)
Illinois residential gas price, 2025: $11.25 per thousand cubic feet, against $15.34 nationally; up 41.7% since 2020. Source: EIA, residential natural gas prices by state
Illinois residential gas customers, 2024: 4,002,563, up 3.4% from 3,870,670 in 2014. Source: EIA, residential natural gas consumers by state

Share of homes heated with gas, Naperville and nearby cities

Elgin, Illinois86.2%
Naperville, Illinois86.1%
Joliet, Illinois86.1%
Aurora, Illinois82.5%
Chicago, Illinois77.5%
Waukegan, Illinois73%
Kenosha, Wisconsin72.9%

Naperville ranks 2 of 7 nearby cities on this measure. Source: Census ACS 2020-2024, table B25040.

Residential gas price, Illinois vs US (dollars per thousand cubic feet)

Illinois US

Illinois: $7.88 in 2016, $11.25 in 2025. Source: EIA natural gas prices.

Checked September 2026.

Natural gas service status for Naperville, Illinois

If your gas is off in Naperville

No gas smell? Check a second appliance and the meter for a notice, then call Ameren Illinois, Nicor Gas or Peoples Gas.

Why gas takes longer to restore than electricity, how relighting works, and cold-weather planning are covered in our natural gas outage guide.

Frequently asked questions

Is there a natural gas outage in Naperville right now?

Not according to our reports: nobody has reported one in Naperville, Illinois in the last 24 hours. Ameren Illinois, Nicor Gas or Peoples Gas has the official status for your address.

How many homes in Naperville heat with natural gas?

About 47,249 of 54,847 households (86.1%) heat with utility gas, according to the Census Bureau's 2020-2024 American Community Survey. The Illinois share is 75.3% and the national share is 46.5%.

More outage pages for Naperville and nearby

Other outage types in Naperville

Natural Gas Outages in cities near Naperville

Report counts are user-submitted; other figures name their official source. How our data works