Internet Outages

Wilmington, Delaware Internet Outage Today

Live Wilmington internet outage reports and how households here get online.

Weather data by Open-Meteo.com

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Internet access in Wilmington

About 1 in 8 Wilmington households has no internet subscription at all.

Share of Wilmington homes each provider can serve
  • Xfinity99.9%
  • Verizon92%
  • T-Mobile Home Internet88.8%
  • AT&T53.1%

4 home internet providers reach at least 5% of the city's 36,927 homes. Satellite service is excluded. Source: FCC National Broadband Map, December 2025 data.

How Wilmington households get online
Broadband
  • Wilmington87.1%
  • Delaware92.4%
  • US91%
Cable, fiber, DSL
  • Wilmington75.4%
  • Delaware79.4%
  • US75.6%
Cellular only
  • Wilmington9.4%
  • Delaware10.3%
  • US11.5%
No internet
  • Wilmington12.8%
  • Delaware7.5%
  • US8.9%

Source: Census ACS 2020–2024.

Fiber, gigabit and 5G reach in Wilmington
Fiber to the home
  • Wilmington59.2%
  • Delaware55%
  • US55.9%
Gigabit plans
  • Wilmington86.4%
  • Delaware62.2%
  • US69.2%
Cable
  • Wilmington99.9%
  • Delaware94.4%
  • US83.1%
5G (35/3 Mbps), by area
  • Wilmington100%
  • Delaware80.6%
  • US39.4%

Source: FCC National Broadband Map, December 2025 data.

Broadband subscription, Wilmington and nearby cities
  • Hamilton, NJ95.4%
  • Newark, DE91.9%
  • Lancaster, PA90.3%
  • Philadelphia, PA89.1%
  • Wilmington, DE87.1%
  • Reading, PA86.5%

Wilmington is 5th of 6 nearby cities on this measure. Source: Census ACS 2020–2024.

Nearby cities compared
CityWidest wired providerFiberGigabit plansNo internet subscription
Wilmington, DEXfinity (100%)59.2%86.4%12.8%
Newark, DEXfinity (99%)75.7%93.3%8%
Philadelphia, PAXfinity (100%)86.8%84%10.8%
Lancaster, PAXfinity (100%)16.1%99.8%9.5%
Reading, PAXfinity (100%)36.3%97.7%13.4%

Source: FCC National Broadband Map, December 2025 data; Census ACS 2020–2024.

Checked September 2026.

Internet providers in Wilmington

Share of Wilmington homes each provider reported it can serve, in FCC filings for December 2025: Xfinity (100%), Verizon (92%), T-Mobile Home Internet (89%), and AT&T (53%). Check your own address on the FCC National Broadband Map. If the lights are out too, see Wilmington power outages.

Router checks: internet outage guide. Nationwide: US internet outages.

Who to check first in Wilmington

The providers with the widest reported coverage in Wilmington. Start with the one on your bill.

Xfinity in Wilmington

Reach: reports service to 100% of Wilmington homes. Network: Cable (with fiber in some areas), run by Comcast.

Where to check: Sign in to the Xfinity app or the Status Center on xfinity.com to see outages reported for your address.

Support: 800-934-6489

AT&T in Wilmington

Reach: reports service to 53% of Wilmington homes. Network: Fiber, DSL/IPBB and AT&T Internet Air (fixed wireless), run by AT&T.

Where to check: Use AT&T's outage check in the Smart Home Manager app or on att.com after signing in.

Support: 800-288-2020

Backup internet options in Wilmington

Xfinity (100% of homes) and AT&T (53%) each report service to more than half of Wilmington homes. At an address that can get both, they run on separate lines.

Home 5G and fixed-wireless plans from Verizon (92%) and T-Mobile Home Internet (89%) report coverage of Wilmington homes (Verizon’s figure combines Fios fiber and 5G Home). They run over cell towers rather than cable or fiber, so they can work when a wired network is down. Cell coverage by area is 100% for 4G LTE and 100% for 5G.

About 9.4% of Wilmington households, roughly 3,000 homes, get online only through a cell plan. For them a mobile outage is an internet outage.

Power and weather behind internet outages in Wilmington

Delmarva Power customers averaged 127 minutes without power in 2024, across 0.77 interruptions each, against 116 minutes for Delaware as a whole. Cable nodes and fiber cabinets run on batteries that last hours, not days, so a long power cut can take internet down even for homes whose own power has returned. See Wilmington power outages when both go out together.

New Castle County logged 388 storm reports since 2015, most often thunderstorm wind, flash flood, and flood. Reports peak in June. Power outages were named in 26 of those storm episodes. Wind, ice and flooding damage poles and buried lines, which is how a storm turns into an internet outage as well as a power outage.

Fiber reports reach 59.2% of Wilmington homes, cable 99.9% and copper lines 0%. Where fiber runs to the home, a red or blinking LOS light on the optical terminal points to a line problem that a restart will not fix.

Wilmington internet outage questions

Does a cell network outage take down home internet in Wilmington?

For the 9.4% of Wilmington households that rely only on a mobile data plan, yes. The 75.4% with cable, fiber or DSL are not affected.

What can I use for internet in Wilmington when my provider is down?

A phone hotspot: 4G LTE covers 100% of Wilmington by area and 5G 100%. Home 5G plans: Verizon (92%) and T-Mobile Home Internet (89%). Where both Xfinity and AT&T are available, the second wired line is a backup.

Can a power outage take internet down in Wilmington?

Yes, a long power cut can. Delmarva Power customers averaged 127 minutes without power in 2024. NOAA records name power outages in 26 storm episodes in New Castle County since 2015.

Is fiber or gigabit internet available in Wilmington?

Fiber is reported at 59.2% of Wilmington homes (US 55.9%, Delaware 55%), and plans of 1 Gbps or faster at 86.4% (US 69.2%).

How many Wilmington households have no home internet?

About 4,100 of 31,655 households, or 12.8%, have no internet subscription of any kind, and another 9.4% rely only on a cell plan (Census ACS 2020–2024).

Which internet provider covers the most homes in Wilmington?

Xfinity, at 100% of homes in its FCC filing. Fiber reaches 59.2% of Wilmington homes and gigabit plans 86.4%.

ISP outage status for Wilmington

More outage pages for Wilmington and nearby

Other outage types in Wilmington

Internet Outages in cities near Wilmington

Report counts are user-submitted; other figures name their official source. How our data works