Water Service Outages

San Jose, California Water Outage Today

Live San Jose water outage reports, San Jose Water’s emergency line and the system’s federal record.

Weather data by Open-Meteo.com

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No water outage reports in San Jose, California in the last 24 hours

Who supplies water in San Jose?

San Jose is served by more than one water system: San Jose Water, San José Municipal Water, Great Oaks Water. Which one serves your address depends on the neighborhood, and the name on your water bill is the one to call about an outage.

Public water systems in California are regulated by the State Water Resources Control Board, Division of Drinking Water.

To report no water or a main break, call San Jose Water at 408-279-7900, or Great Oaks Water at 408-879-8246.

San Jose water system at a glance

Federal records name San Jose Water as the public water system for San Jose, with about 1,039,920 people on its mains.

San Jose water system at a glance
ItemDetail
Water system in EPA recordsSan Jose Water (CA4310011)
Run byPrivately owned
People served1,039,920 through 237,130 service connections
Source of the waterSurface water (rivers, lakes or reservoirs)
Active facilities listed by EPA1 surface intake, 87 active wells, 21 treatment points
Connections to other systems17 (3 listed as emergency supply)
State regulatorState Water Resources Control Board, Division of Drinking Water
Health-based violations since 20151
Highest lead result (90th percentile)4.5 ppb, action level 15 ppb

Source: EPA SDWIS (Safe Drinking Water Information System).

What feeds the taps in San Jose

Tap water in San Jose starts as surface water. San Jose Water takes it from Saratoga WTP - Combined and runs it through treatment before it reaches the mains. Treatment points named in EPA's facility list include Montevina WTP - Treated and Saratoga WTP - Treated.

Why this matters when the water stops. Surface water needs a treatment plant running around the clock, so a plant shutdown, a raw-water pump failure or a long power cut at the plant can lower pressure across the whole service area, not just on one street. Boil water notices are more likely to be citywide after that kind of failure than after a single main break. EPA lists 3 emergency connections to neighboring systems, which can be opened to move water across a boundary during a failure.

What causes water outages and low pressure in San Jose

These are the causes that match the record for San Jose, listed roughly in order of how much they matter here.

  • Long dry spells. The longest stretch without measurable rain since 2015 lasted 154 days, ending October 29, 2024. Dry soil shrinks and shifts around buried pipe, and breaks often cluster when the rain returns and the ground swells again.
  • Flooding and heavy rain. NOAA logged 127 flood, flash flood and heavy rain reports in Santa Clara County from 2015 through 2026, and 5 days a year bring an inch of rain or more. Floodwater can undercut pipe crossings, swamp pump stations and overload treatment plants, and a notice to boil water often follows when it enters the system.
  • Summer demand. San Jose has about 20 days a year at or above 95°F and 8 at or above 100°F, and the hottest day in the record came on September 6, 2022. Lawn irrigation and cooling push demand to its yearly high, so pumps run hard, tanks drain faster than they refill and pressure sags on high ground in the evening.
  • Damage from other crews. Water mains share the ground with gas, power and telecom lines, and a strike by any contractor can dry up a block in seconds.
  • One-address problems. A closed valve, a meter swap or a failed regulator can leave a single house dry. Compare notes with a neighbor first; if they have water too, start with your own plumbing.

How weather strains the San Jose water system

Weather stress on the water system in San Jose is moderate: freezes and heat waves are limited, so breaks tend to follow age, ground movement and construction more than weather.

San Jose weather that stresses the water system, 2015–2025
MeasureValue
Days a year at or below 32°F4.2
Days a year at or below 20°F0
Days a year with a high at or below 32°F0
Days a year at or above 95°F19.8
Days a year at or above 100°F7.8
Days a year with an inch of rain or more4.6
Average annual precipitation22.2 in
Wettest year2017 (30.9 in)
Driest year2020 (9.7 in)
Coldest day in the recordFebruary 4, 2020
Hottest day in the recordSeptember 6, 2022

Source: NASA POWER daily reanalysis (MERRA-2) for the city center, 2015–2025.

Precipitation by year in San Jose (inches)
2015: 12.212.220152016: 27.127.120162017: 30.930.920172018: 18.918.920182019: 29.229.220192020: 9.79.720202021: 22.322.320212022: 17.317.320222023: 29.829.820232024: 26.726.720242025: 19.819.82025

The wettest year was 2017 with 30.9 inches; the driest was 2020 with 9.7. Source: NASA POWER reanalysis, 2015–2025.

The figures are reanalysis estimates for the center of San Jose, not readings from a single weather station, so treat them as a guide to how often each kind of weather occurs rather than as official records.

Is San Jose water safe? Boil notices and EPA record

EPA lists 1 health-based violation for San Jose Water since 2015. It also lists 2 monitoring or reporting entries that are about paperwork rather than water quality, such as a missed sample or a late report.

Most recent health-based entries:

  • June 2023: A treatment technique violation under the surface water treatment rules It is marked resolved.
San Jose Water EPA violations since 2015, by rule
Type of violationHealth-basedMonitoring and other
Surface water treatment and turbidity10
Ground water rule01
Other01

Source: EPA SDWIS.

When San Jose loses pressure after a break or a failed test, San Jose Water asks affected customers to boil water for drinking and cooking. The notice ends only after samples come back clean, which usually takes one to two days after service returns, and the State Water Resources Control Board, Division of Drinking Water supervises the process.

What the lead tests and housing age say about San Jose

The most recent 90th-percentile lead result filed for San Jose Water is 0 ppb (2025). The federal action level is 15 ppb, so that result is far from the limit.

Lead at the 90th-percentile home, San Jose Water
2016: 4.54.520162017: 0020172018: 0020182019: 0020192022: 0020222025: 002025Action level 15 ppb

Highest result on file: 4.5 ppb. Source: EPA SDWIS.

The age of the housing matters more than the utility's test average: 37.1% of occupied homes in San Jose predate 1970 and 1986 was the year lead pipe and solder were banned. Flush the cold tap after an outage and ask San Jose Water whether your service line is on its lead inventory.

How long a water outage lasts in San Jose

Most repairs of an ordinary main break in San Jose take half a day once the crew is on site. Bigger mains, deep bury and busy roads stretch that to a day or more. With 1,039,920 people on the system, a break on a main that feeds a whole district can leave thousands of homes dry at once, and crews may close valves several blocks away to isolate it.

Water outage duration by cause
SituationTypical time
Planned shutoffTime window posted ahead; water often returns early
Ordinary main breakHalf a day once the crew has isolated the pipe
Large or deep mainA day or two, sometimes three
Low pressure after a pump or power failureAs long as the outage itself, plus a few hours to refill tanks
Boil water notice after service returnsOne to two days while samples are tested
Frozen service line or meterDepends on thaw; a plumber is usually needed

Source: Utility practice, EPA and state boil water guidance.

Ask San Jose Water for a restoration estimate when you report the outage; for large breaks it is normally posted and updated as the repair progresses.

Preparing for a long water outage in San Jose

The average household in San Jose has about 3 people, so FEMA's minimum of one gallon per person per day comes to roughly 9 gallons for three days and 42 gallons for two weeks.

  • 18.7% of homes are in buildings with 20 or more units. Upper floors lose pressure first, and rooftop tanks and booster pumps depend on building power.
  • Do not forget the water heater: the tank holds roughly 30 to 50 gallons you can drink after it is switched off and allowed to cool.
  • If a planned shutoff or storm is coming, fill the tub and some buckets for flushing toilets and washing; keep drinking water in clean sealed containers.

San Jose versus neighboring water utilities

Nearby water systems compared
CitySystemPeople servedSourceHealth violations since 2015Highest lead (ppb)
San Jose, CASan Jose Water1,039,920Surface14.5
Fremont, CAAlameda County Water District344,000Surface05.7
Oakland, CAEast Bay Mud1,442,800Surface03.3
San Francisco, CASfpuc City Distribution Division848,019Bought (surface)07.6
Modesto, CACity of Modesto218,771Bought (surface)012

Source: EPA SDWIS.

Water outage pages for nearby cities

Fremont, CA · Oakland, CA · San Francisco, CA · Modesto, CA

San Jose boil water notices and main breaks

San Jose Water posts San Jose boil water notices, main breaks and planned shutoffs on its own site and alerts. What a notice requires: water outage guide.

San Jose frequently asked water questions

Who do I call about no water in San Jose?

San Jose Water at 408-279-7900, day or night. Use 911 only if a main break is flooding property or roads.

What is the source of San Jose tap water?

EPA records for San Jose Water say San Jose relies on surface water. It draws from Saratoga WTP - Combined.

Is the water in San Jose safe?

EPA lists 1 health-based violation for San Jose Water since 2015, most recently a treatment technique violation under the surface water treatment rules in June 2023, and its latest 90th-percentile lead result is 0 ppb against the 15 ppb action level. After a boil water notice, follow it until the utility lifts it.

Is there a water main break season in San Jose?

There is no strong season. San Jose has just 4 freezing days a year, so breaks track pipe age, soil movement and construction more than temperature.

Why is my water pressure low in San Jose?

Check whether neighbors have the same problem. If they do, it is probably a main break, a pump problem or evening demand, and San Jose Water should hear about it. If not, the cause is likely inside your own plumbing.

How long do boil water advisories last in San Jose?

Plan on one to two days after pressure is back. San Jose Water samples the water, waits for clean lab results and then lifts the notice, with the State Water Resources Control Board, Division of Drinking Water overseeing the steps.

How much drinking water should I keep at home in San Jose?

Store at least three days of water, and two weeks if you can. With about 3 people in a typical San Jose home, that is roughly 9 and 42 gallons.

Does San Jose have lead pipes?

37.1% of occupied homes in San Jose were built before 1970, and lead service lines were not banned until 1986. Ask San Jose Water whether your service line is on its lead inventory, and use a filter certified for lead if you are unsure.

Is there a water outage map for San Jose?

We do not run a pipe map. The report count at the top of this page shows what other people in San Jose have reported in the last 24 hours. For the official picture, check San Jose Water for its outage page, alerts and social accounts.

More outage pages for San Jose and nearby

Other outage types in San Jose

Water Service Outages in cities near San Jose

Report counts are user-submitted; other figures name their official source. How our data works